Customer-service

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Search Results for "Customer-service" (2632 articles)
This year, MTN RWANDA's focus areas are centred around connectivity, home broadband, fintech, customer experience, and sustainability, each playing a vital role in Rwanda’s ongoing transformation.

Driving innovation, sustainability, and inclusivity: A vision for 2025

Friday, February 21, 2025
IremboGov introduced a digital marketplace for public services. Bringing services online helped reduce unnecessary travel and made applications more accessible. 
Featured

IremboPlus: Cutting through the wait and unveiling improved access to commercial services

Wednesday, February 19, 2025
The government has introduced a new tax on foreign digital services like Netflix and Amazon among others. Courtesy
Economy

Tax on foreign digital services: How will it be implemented?

Monday, February 17, 2025
Maurice Toroitich, Managing Director of NCBA Bank Rwanda, highlighted the bank’s commitment to financial empowerment and inclusion through innovative banking solutions.
Featured

FEATURED - Save and win: NCBA Bank unveils Impano Savings Account with 7% interest, cash rewards

Sunday, February 16, 2025
Chance Desire Iradukunda, the founder of Codible Group, a software engineering company during his presentation on the impacr of AI in Rwanda.
Technology

How AI is reshaping customer service in Rwanda

Wednesday, February 12, 2025
Technicians fix water pump at a water supply project in Rwanda. The project will address the challenge of operation and maintenance of the pumped water systems in Rwanda

Rwanda among six countries to receive funding to improve water service

Monday, February 03, 2025
Medics were taken during a medical operation at Nyagatare hospital. courtesy
Health

Nyagatare District expands surgical services to enhance healthcare access

Saturday, February 01, 2025
CanalBox Rwanda technicians install aerial fiber optic cables in a Kigali neighbourhood in June, 2022. File
Technology

Rwanda's 4G subscription surged eight-fold in a year - regulator

Saturday, February 01, 2025
A moto taxi user pays the transport fee via Mobile money in Kigali.
Technology

What should be done to address disruptions in cashless payments?

Thursday, January 30, 2025
A rider of the Isokko app ready to set off for delivery
Technology

Isokko: How Kigali’s new online shopping app was born

Saturday, January 18, 2025
Carzone Express Lube and Spare Parts Garage is a Kigali-based go-to for quality service, and a trusted maintenance partner for quality automotive service and maintenance. Craish Bahizi
Featured

Carzone garage: Kigali’s premier autocare hub for hybrid, Korean cars

Thursday, January 16, 2025
The Chamber of Deputies on January 9 approved an amendment to Law No. 045-2021, which governs the Financial Intelligence Centre (FIC). Courtesy
Law

8 things to know about new law on money laundering and terrorism financing

Thursday, January 16, 2025