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Search Results for "public-service" (7104 articles)
Bank staff and customers pose for a photo at the launch of Customer Service Week.
Featured

Bank of Africa - Rwanda 'walks the talk' during Customer Service Week

Friday, October 10, 2025
A waiter serves a customer at a hotel in Kigali. Sam Ngendahimana
Business

From banners to reality: What will it take to fix poor customer service?

Friday, October 10, 2025
NCBA Bank Rwanda is supporting 10 children covering their school fees and providing essential learning materials in Musanze District. Courtesy
Featured

Education: NCBA Bank steps in to “change story” of Musanze children

Thursday, October 09, 2025
Ecofleet Solutions, a state-owned company, is set to begin operations aimed at improving public transportation in Kigali starting next month. Courtesy
Infrastructure

State-owned company to begin bus services in Kigali next month

Thursday, October 09, 2025
BRD Chief Executive Officer Kampeta Sayinzoga and Abdullah KH ALMUSAIBEEH, President of BADEA and Fahad Aldossari, the Chairman of BADEA’s Board of Directors(c)

BRD, BADEA sign Rwf36bn loan for private sector growth

Wednesday, October 08, 2025
Godfrey Kabera, Minister of State for the National Treasury at the Ministry of Finance and President of the Arab Bank for Economic Development in Africa (BADEA), and Fahad Aldossari, the Chairman of BADEA’s Board of Directors during the signing ceremony. Courtesy
Infrastructure

Karenge water treatment plant gets Rwf29bn boost

Wednesday, October 08, 2025
Bank of Kigali staff and customers during the celebaration of Customer Service Week. Sam Ngenda
Editorial

In Rwanda, every week should be customer service week

Wednesday, October 08, 2025
Bank of Kigali officials and customers during the celebration of Customer Service Week. File

Customer service week: The roses, the selfies, and the reality check

Tuesday, October 07, 2025
Now, procurement a field central to government service delivery and business has joined that league with the creation of Institute of Procurement Professionals in Rwanda (IPPR).

Rwanda’s procurement profession steps into new era with watchdog but questions linger

Tuesday, October 07, 2025
First Lady Jeannette Kagame has been given the inaugural Distinguished Recognition Award in Women’s Health by the International Federation of Gynaecologists and Obstetricians (FIGO).
Women

First Lady Jeannette Kagame honoured for championing women’s health

Monday, October 06, 2025
Pelagie Muhorakeye, President of RNADW, using sign language to communicate during the event. Courtesy.
Education

Deaf community calls for official recognition of sign language

Saturday, October 04, 2025
Some of the electric coaches that work upcountry in public transport. Rwanda’s ambition to electrify 20 per cent of bus fleet by 2030 is both bold and timely. Germain Nsanzimana
Editorial

Electric mobility vision needs more than good intentions

Friday, October 03, 2025