Continental HR company ITM Africa has officially opened its new office in Rwanda, after close to a decade of supporting workforce development and connecting talent to opportunity. The launch took place on March 19 at the company’s new premises in Nyarutarama, bringing together partners, clients, and government officials. ITM Africa, which is part of ITM Holding under the broader ITM Group, stated the new office reflects its long-term commitment to developing human capital in Rwanda and strengthening its growing presence across the continent. ALSO READ: ITM Africa celebrates 5th anniversary A decade of connecting talent to opportunity Over the past years, ITM Africa has built a strong reputation as a trusted partner for organisations or entities looking for professional human resource services. These services include recruitment, staff outsourcing, HR consultancy, training, employer-of-record solutions and the newly added event management services. Through these services, the company has helped businesses find the right talent while also helping thousands of Rwandans access job opportunities. According to the company's track record, more than 5,000 professionals have been placed in different sectors over the years. These include both local and international companies operating in Rwanda. By matching skills with market needs, ITM Africa has played a key role in supporting business growth and improving employment opportunities, as per its management. ALSO READ: Demand for professional HR services rising in Rwanda, experts say New office reflects confidence in Rwanda’s future Speaking at the Inauguration, Sandra Karugu, Managing Director of ITM Africa Ltd said the new office represents more than just expansion. She explained that it reflects the company’s deep roots in Rwanda and its confidence in the country’s future. “This new office is more than just a physical space; it is a symbol of ITM Africa’s footprint and our belief in Rwanda’s potential,” said Karugu. “For nine years, we have worked to connect talent with opportunity, build capacity, and promote sustainable employment. “This Inauguration represents our renewed commitment to serve clients with excellence and empower more Rwandans through meaningful work,” she added. Public-private partnerships key to skills development, job creation It is worth noting the critical role of public-private partnerships in driving job creation and strengthening workforce skills. Bernard Harerimana, Sector Capacity Building Analyst, in the Ministry of Labour and Public Service said that ITM Africa’s growth reflects its continued contribution to strengthening Rwanda’s human capital, one of the key foundations of the nation’s development. “As a ministry, our priority remains to create sustainable, decent, and productive employment for all Rwandans, particularly for young people entering an evolving labour market,” he said. “Achieving this ambition requires strong collaboration between the public sector and private actors who share a vision for inclusive growth.” He noted that institutions like ITM Africa play a key role in this ecosystem. By offering recruitment, training, and capacity-building services, the company helps improve employability and ensures that workers have skills that match the needs of today’s economy. “These efforts support the Ministry’s ongoing programmes to build a skilled and competitive workforce that can drive Rwanda’s sustainable development,” he said. “The Government of Rwanda continues to value partners who invest in people because people are at the heart of our transformation journey and our long-term Vision 2050,” he added. The Inauguration of the new office also highlights ITM Africa’s plans to grow its operations and deepen its partnerships across different sectors. The company aims to continue supporting Rwanda’s broader goal of creating inclusive and sustainable employment. Pan-African reach, local impact Overall, the wider network ITM HR Group has more than 15 subsidiaries operating in over 23 countries across Africa. The group has successfully placed more than 15,000 professionals on the continent. This wide reach model allows ITM Africa to combine local knowledge with international standards, ensuring that clients receive services that meet global expectations while staying relevant to the local market. As part of ITM Holding, a diversified group with more than 15 entities operating in sectors such as human capital, industrial services, energy, financial service, and digital transformation, ITM Africa plays an important role in driving growth through people. The company believes that investing in people is key to building strong organisations and strong economies. In Rwanda, ITM Africa says its journey has been guided by partnership and purpose. Beyond job placement, the company has also focused on training and capacity building to help workers improve their skills and adapt to market changes. This approach ensures that employment is not only available but also sustainable. Karugu said, “Our mission is to deliver excellence in human resources through consultancy, outsourcing, recruitment, training, event management and employer-of-record services that truly make a difference.” “Today, as we open this new chapter, we renew our promise to keep delivering excellence with experience, and to keep connecting talent with opportunity, here in Rwanda and across Africa.”
