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Search Results for "Customer-service" (2492 articles)
Medics attend to the patients at Girubuzima health post in Burera. File

Before we serve, we must care: A culture check for Rwanda’s service industry

Sunday, October 12, 2025
Anita Umuhire, the Chief Financial Officer of Bank of Kigali, cuts a cake with BK customers during the Customer Service Week celebration at the headquarters on Friday, October 10. All photos by Craish Bahizi
Featured

Customer Service Week: Bank of Kigali reaffirms commitment to customer-centric banking

Saturday, October 11, 2025
Rwanda Social Security Board (RSSB) officials inaugurate a new service centre in Gasabo District on October 9. Photos by Kellya Keza
Featured

RSSB unveils state-of-the-art service centre in Gasabo

Saturday, October 11, 2025
Tom Gitogo, BRITAM Group Managing Director and Chief Executive Officer during the interview. Courtesy
Featured

BRITAM at 60: Group's Managing Director and Chief Executive Officer shares journey, future direction

Friday, October 10, 2025
Bank staff and customers pose for a photo at the launch of Customer Service Week.
Featured

Bank of Africa - Rwanda 'walks the talk' during Customer Service Week

Friday, October 10, 2025
A waiter serves a customer at a hotel in Kigali. Sam Ngendahimana
Business

From banners to reality: What will it take to fix poor customer service?

Friday, October 10, 2025
Vuba Vuba staff pose for a photo as the company celebrate the Customer Service Week. Photos by Kellya Keza

Vuba Vuba celebrates Customer Service Week with focus on growth, reliability

Thursday, October 09, 2025
Bank of Kigali staff and customers during the celebaration of Customer Service Week. Sam Ngenda
Editorial

In Rwanda, every week should be customer service week

Wednesday, October 08, 2025
Bank officials and customers pose for a group photo at the launch of Customer Service Week.
Featured

Customer Service Week: Equity Bank pledges customer focus, enhanced digital banking

Tuesday, October 07, 2025
Bank of Kigali officials and customers during the celebration of Customer Service Week. File

Customer service week: The roses, the selfies, and the reality check

Tuesday, October 07, 2025
Rwandan youth living in South Africa who are on a visit to Rwanda. Courtesy
Rwanda

'Rwanda gives inviting energy to live here,' say diaspora living in South Africa

Sunday, October 05, 2025
A resident is served by Irembo agent as they unveiled the BYIKORERE Campaign, that aims at revolutionizing how citizens access and engage with government services in Burera in May 2023. Courtesy

The impact of digital transformation on local government service delivery in Rwanda: A compressive review

Thursday, October 02, 2025