NCBA Bank Rwanda has reaffirmed its commitment to supporting Musanze’s long-term urban and economic transformation, positioning itself as a key financial partner in advancing the city’s ambitious development vision and rapidly evolving skyline, according to a statement it issued on February 23. The commitment was underscored during a high-level customer engagement forum hosted by NCBA in Musanze, which brought together senior government officials, provincial leadership, business owners, investors, faith leaders, and entrepreneurs from across the Northern Province. The engagement served both as a platform for dialogue and a reaffirmation of partnership as Musanze continues to emerge as one of Rwanda’s most dynamic growth centres. The Governor of the Northern Province, Maurice Mugabowagahunde, graced the event and expressed appreciation for NCBA’s continued collaboration. “In Musanze, we are proud to be the heart of the country’s tourism economy, but we have even bolder ambitions to become a commercial hub that attracts investment in real estate, trade, and hospitality. Partnering with NCBA will enable entrepreneurs to invest in new infrastructure while supporting implementation of our masterplan, ultimately driving economic growth across the region,” he said, as per the statement. Addressing stakeholders during the engagement, Maurice Toroitich, the Managing Director of NCBA Bank Rwanda, emphasised the bank’s role in aligning financing solutions with regional development priorities. “NCBA’s role is to align financing solutions with Musanze’s development ambitions. We are here to reaffirm our readiness to support Musanze in scaling both rapidly and responsibly while contributing to Rwanda’s broader economic vision,” he said. Within three years of operations in Musanze, NCBA has deepened relationships with customers and local institutions. The Bank currently finances developers investing in hospitality infrastructure, Small and medium enterprises (SMEs) expanding operations, contractors driving construction activity, and entrepreneurs building businesses that sustain the local economy. Musanze’s growth reflects Rwanda’s broader national vision of balanced regional development, where secondary cities evolve into sustainable economic centers supported by investment, infrastructure, and enterprise. As the city's skyline continues to rise, and its economic potential expands, NCBA reiterated its commitment to working alongside government, investors, and communities to ensure the city’s growth remains structured, inclusive, and sustainable. The evening concluded with renewed partnership among stakeholders united by a shared vision for Musanze’s continued progress. Connecting Musanze to regional opportunity As part of a regional banking group operating across five African markets and serving over 60 million customers, NCBA encouraged entrepreneurs in Musanze to extend their ambitions beyond geographic boundaries. The Bank’s Head of Business, Samuel Nkubito, highlighted NCBA’s strengthened regional trade and advisory capabilities, positioning Musanze-based enterprises to access cross-border trade opportunities and investment linkages across East and West Africa. The engagement also provided an opportunity for NCBA leadership to reassure clients of ongoing investments aimed at improving service delivery and digital banking performance. As businesses increasingly rely on digital transactions and real-time liquidity management, the Bank confirmed that enhanced mobile and corporate internet banking platforms will soon be introduced to strengthen reliability, efficiency, and overall customer experience. The open forum allowed customers to directly share feedback with senior leadership, reinforcing transparency, trust, and relationships built since the establishment of the Musanze branch. Mobile Money–to–Bank integration remains a strategic priority, particularly for SMEs and traders whose daily operations depend on seamless digital payments. NCBA confirmed continued collaboration with ecosystem partners to improve performance and stability across these critical transaction channels. About NCBA Bank Rwanda NCBA Bank Rwanda is a subsidiary of NCBA Group, a regional banking group providing a broad range of financial products and services to corporate, institutional, SME, and consumer banking customers. NCBA Group operates 115 branches across five countries — Kenya, Uganda, Tanzania, Rwanda, and Côte d’Ivoire — serving over 60 million customers and ranking among Africa’s largest banking groups by customer numbers. In Rwanda, NCBA operates branches in Kigali, Musanze, Nyagatare, Rubavu, Kayonza, and Rusizi. Through its partnership with MTN Mobile Money Rwanda Ltd on MoKash, NCBA has reached over 6 million customers, making it the country’s largest retail digital bank and a key catalyst for financial inclusion.
