Customer-Service

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Search Results for "Customer-Service" (2573 articles)
Customers have lunch at Onomo Hotel in Kigali. Photo: Craish Bahizi.
Rwanda

Is dining out in Kigali becoming too expensive?

Thursday, March 12, 2026
Diane Karusisi, CEO of Bank of Kigali, Désiré Rumanyika, Chief Digital and Retail Banking Officer at the bank, and Tafara Makaza, Chief Product Officer at Fixa after a panel discussion. Courtesy
Featured

Bank of Kigali launches "BK Open API" at IFF, opening doors to fintech collaboration

Wednesday, March 11, 2026
The firm had expanded operations from Kenya to Rwanda
Energy

Bioethanol users stranded as KOKO pauses Rwanda operations

Wednesday, March 11, 2026
Bank of Kigali women staff with their gifts as the bank launched a series of activities to celebrate Women’s Month, on Monday, March 9. Photos by Dan Datsinzi.
Featured

Bank of Kigali to honour women customers with month-long empowerment activities

Tuesday, March 10, 2026
Marthe Mukantwri works as service care staff at La Croix du Sud Hospital in Remera, better known to many Kigali residents as Kwa Nyirinkwaya. Photo by Kellya Keza
Health

How a former patient became a trusted face of hospital care

Monday, March 09, 2026
Rubia Coffee Roasters staff pose for a photo with their award after being ranked 54th in The World’s 100 Best Coffee Shops 2026, becoming the first in Rwanda to feature the prestigious list. Dan Gatsinzi.
Featured

Kigali-based Rubia Coffee Roasters among world’s top 100 coffee shops: Why it matters

Wednesday, March 04, 2026
NCBA Bank Rwanda officials and District officials and customers during the official opening of its Rusizi branch. NCBA Bank Rwanda has now branches in Kigali, Musanze, Nyagatare, Kayonza, and Rubavu, the addition of Rusizi. Courtesy
Featured

NCBA launches Rusizi branch, expanding its Rwandan, regional reach

Wednesday, March 04, 2026
Bank of Kigali CEO Diane Karusisi and other bank officials plant trees on Saturday, February 28. The bank marked the milestone with a renewed environmental pledge, planting about 3,500 trees in Kigali. cOURTESY
Featured

Featured: BK marks 60 years with tree planting drive among key activities

Monday, March 02, 2026
EU Ambassador to Rwanda Belén Calvo Uyarra and Dr Loko Abraham, CEO of RMS, join participants for a group photo during the handover ceremony in Kigali on February 23
Featured

Featured: New distribution trucks to enhance Rwanda’s medical supply chain

Wednesday, February 25, 2026
Officials follow a traditional ballet during a high-level customer engagement forum hosted by NCBA in Musanze. Courtesy
Featured

NCBA commits to financing Musanze’s urban development

Monday, February 23, 2026
University students interact during a teamwork exercise in Kigali. Photo by Craish Bahizi

Leadership begins before the workplace

Monday, February 23, 2026
The BPR Bank Rwanda's newly inaugurated Centre of Excellence designed to enhance staff skills, support customers, especially women and youth. Photos by Craish BAHIZI
Featured

BPR’s new Centre of Excellence to drive skills, innovation

Sunday, February 22, 2026