customer-care

Do you have an idea for The New Times to cover? Submit it here!
Search Results for "customer-care" (1455 articles)
I&M Bank Rwanda Plc is showcasing Ryoshya Iwawe at the ongoing Rwanda International Trade Fair at the Gikondo Expo Grounds. Photos by Craish BAHIZI
Finance

I&M Bank takes ‘Ryosha Iwawe’, services to Gikondo expo

Thursday, August 07, 2025
Many public institutions display signs like “Exit,” “Reception,” or “Customer Care” without Kinyarwanda translations, despite these being simple, non-technical terms, an issue that has no excuse.
Editorial

Let Kinyarwanda Lead the Way in Service Delivery

Thursday, July 24, 2025
Artificial intelligence is increasingly being adopted in many schools around the world. Internet photo
Technology

Is AI helping or hurting Rwanda’s future graduates?

Thursday, July 17, 2025
Rwanda Investigation Bureau (RIB) is reviewing a case filed by Château Le Marara hotel, accusing a customer of damaging its reputation and brand. Photo by IGIHE
Tourism

Château Le Marara accuses customer of blackmail, RIB launches review

Wednesday, July 16, 2025
FDLR genocidaires, terrorists in DR Congo.

FDLR’s letter to Trump: When genocidaires find a stage

Wednesday, July 09, 2025
The newly launched campaign dubbed “Tugendane Loosely translated as Let’s walk together”  aimed at empowering visually impaired children through access to learning and mobility tools. 
Featured

FEATURED: Vivo Energy Rwanda launches online donation platform to support visually impaired children

Saturday, June 28, 2025
Journalists during a guided tour of one of the stores at Kacyiru. Photos by Kellya Keza
Featured

Inside Rwanda’s medical store, health commodity access and supply chain

Friday, June 13, 2025
Participants pose for a group photo at the launch
Featured

FEATURED: Canalbox unveils summer promo with free installation, one-month free subscription to YouScribe

Sunday, June 01, 2025
Managing Director of BPR Bank Patience Mutesi and Jean Bosco Iyacu, CEO of Access to Finance Rwanda (AFR) officially launch Ikamba. Courtesy
Featured

FEATURED: BPR Bank Rwanda launches 'Ikamba' to empower women entrepreneurs

Monday, May 26, 2025
A waiter assisting a customer at Portofino Hotel in Kigali.
Editorial

Our hospitality sector must match growth with service excellence

Monday, May 12, 2025
Dr Laurent Ntaganda, Vice Chancellor of the Catholic University of Rwanda and Hannington Namara, Managing Director of Equity Bank sign the agreement in Kigali on March 20. Photos by Keza
Featured

FEATURED: Equity Bank, Catholic University of Rwanda team up to uplift youth, women

Thursday, March 20, 2025
MUA Insurance Rwanda Limited (MUA Rwanda) marked International Women's Day on March 7. Courtesy
Featured

FEATURED: MUA Rwanda celebrates Women's Day with launch of exclusive ‘MUA Femme’ product

Saturday, March 08, 2025