Customer-care

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Search Results for "Customer-care" (1470 articles)
Rwanda Social Security Board (RSSB) officials inaugurate a new service centre in Gasabo District on October 9. Photos by Kellya Keza
Featured

RSSB unveils state-of-the-art service centre in Gasabo

Saturday, October 11, 2025
Tom Gitogo, BRITAM Group Managing Director and Chief Executive Officer during the interview. Courtesy
Featured

BRITAM at 60: Group's Managing Director and Chief Executive Officer shares journey, future direction

Friday, October 10, 2025
A waiter serves a customer at a hotel in Kigali. Sam Ngendahimana
Business

From banners to reality: What will it take to fix poor customer service?

Friday, October 10, 2025
Vuba Vuba staff pose for a photo as the company celebrate the Customer Service Week. Photos by Kellya Keza

Vuba Vuba celebrates Customer Service Week with focus on growth, reliability

Thursday, October 09, 2025
Bank of Kigali staff and customers during the celebaration of Customer Service Week. Sam Ngenda
Editorial

In Rwanda, every week should be customer service week

Wednesday, October 08, 2025
Bank of Kigali officials and customers during the celebration of Customer Service Week. File

Customer service week: The roses, the selfies, and the reality check

Tuesday, October 07, 2025
Electric vehicles (EVs) are slowly making their mark on Rwanda’s automotive market. PHOTO BY CRAISH BAHIZI
Rwanda

What are the most affordable EV brands on Rwandan market?

Sunday, October 05, 2025
According to the organizers, some fans travelled from all over the world to watch the 2025 UCI Road World Championships in Kigali. Photo by Olivier Mugwiza

Service lessons Rwanda can learn from cycling

Friday, September 26, 2025
A waiter serves a customer at a hotel in Kigali. File

The last impression matters most

Thursday, September 18, 2025
Norrsken East Africa hub hosts numerous African startups in Kigali. Craish BAHIZI

Inside look: Some tough love-advice for Rwanda’s startup innovators

Monday, September 15, 2025
Use AI to automate admin but keep trust human.

Automate admin, not trust

Monday, September 15, 2025
Clients wait to be served at a bank in Kigali. Photo by Craish Bahizi

Dear service provider, communication is the heart of customer care!

Friday, September 12, 2025