Customer-service

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Search Results for "Customer-service" (2508 articles)
The New Times
Aviation

RwandAir named Africa’s best regional airline

Tuesday, June 17, 2025
The New Times
Crime

Water utility dismisses 27 over corruption

Saturday, June 14, 2025
The Water and Sanitation Corporation (WASAC) has announced plans to introduce financial penalties for customers who delay in paying their water bills. Courtesy
Rwanda

Water utility moves to penalize customers for late payment

Friday, June 13, 2025
The New Times
Featured

PRESS RELEASE: Ecobank Rwanda named Rwanda’s Best Bank for Trade Finance in Global Finance Awards

Wednesday, June 04, 2025
Spiro is pleased to inform the public that the company officially started deployments in April, and bikes are being delivered in batches. Craish Bahizi
Featured

PRESS RELEASE: Spiro reassures customers as motorcycle delivery rolls out in batches

Wednesday, June 04, 2025
Both parties and officials pose for a group photo at the handover of Heaven Holdings, including The Retreat, Fusion Restaurant and Heaven Restaurant to Hemingways Hospitality in Kigali on June 2. Photos by Craish Bahizi
Business

Kenya’s Hemingways Collection acquires Heaven Holdings

Monday, June 02, 2025
Participants pose for a group photo at the launch
Featured

FEATURED: Canalbox unveils summer promo with free installation, one-month free subscription to YouScribe

Sunday, June 01, 2025
First Lady Jeannette Kagame delivers her remarks during the Annual Summit of Financial Alliance for Women on Wednesday, May 28. All photos by Dan Gatsinzi
Women

First Lady Kagame: Women’s access to finance not charity

Wednesday, May 28, 2025
The banking industry provides a powerful example of this evolution of customer service. Craish BAHIZI

The customer experience revolution: More than just service

Wednesday, May 28, 2025
Managing Director of BPR Bank Patience Mutesi and Jean Bosco Iyacu, CEO of Access to Finance Rwanda (AFR) officially launch Ikamba. Courtesy
Featured

FEATURED: BPR Bank Rwanda launches 'Ikamba' to empower women entrepreneurs

Monday, May 26, 2025
A waiter assisting a customer at Portofino Hotel in Kigali.
Editorial

Our hospitality sector must match growth with service excellence

Monday, May 12, 2025
Monzer Ali, the new Chief Executive Officer speaks during the handover event. Courtesy
Featured

PRESS RELEASE: Forward together: Monzer Ali’s vision for MTN Rwanda’s future

Monday, May 05, 2025