Customer-Service

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Search Results for "Customer-Service" (2639 articles)
Nyabugogo Branch aims to enhance customer experience and meet growing demand for banking services.
Featured

I&M Bank expands Nyabugogo Branch to meet growing demand, speed up customer service

Monday, August 03, 2026
Rwanda will begin phasing out older mobile network technologies, with 3G services set to be switched off nationwide by June 30, 2027. File (1)
Rwanda

Inside Rwanda’s roadmap for 2G, 3G switch-off

Sunday, August 02, 2026
Clients collect remittances through Western Union at BPR Rwanda's Nyabugogo branch.
Economy

Experts outline path to cheaper diaspora remittances after MPs push for reforms

Saturday, August 01, 2026
A technician installs a solar panel on the roof of a home in Muhanga District. The government aims to encourage more households to adopt solar energy and allow surplus electricity generated by rooftop solar systems. File
Energy

Inside plan to buy solar power from households

Thursday, July 30, 2026
Transact and Win Campaign - team pose for a photo with a winner during the awarding ceremony. Courtesy
Featured

How Pindo, I&M Bank introduced Rwanda's first Kinyarwanda Voice AI Banking Agent

Tuesday, July 28, 2026
Rwanda will begin phasing out older mobile network technologies, with 3G services set to be switched off nationwide by June 30, 2027. File
Technology

Rwanda to phase out 2G, 3G networks

Tuesday, July 28, 2026
The New Times
Featured

Vivo Energy signs deal to sell its Rwanda, Malawi businesses to Mount Meru Group

Monday, July 27, 2026
Waiter serves a customer in hotel in Kigali. Photo by Sam Ngendahimana

If you don't trust your employees, why should your customers?

Monday, July 27, 2026
NCBA Bank Group officials and participants during the launch of two new digital platforms on Thursday, July 23. Photos by Kellya Keza
Featured

NCBA unveils new digital platforms for faster, more secure banking

Friday, July 24, 2026
Residents wait at a water point in Zindiro, Gasabo District, with empty jerrycans awaiting collection. File photo.

Ending Kigali's perennial water crisis

Thursday, July 23, 2026
An AI image illustrating a person checking her emails.

You heard me. But did you listen?

Tuesday, July 21, 2026
Aimé Abizera, CEO, Canal+ Telecom Rwanda speaks at the launch of CanalBox's ultra-fast, unlimited fiber network in Musanze, making it the third district in Rwanda to benefit from the connectivity.
Featured

CanalBox launches fibre internet services in Musanze

Friday, July 17, 2026