customer-experience

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Search Results for "customer-experience" (1261 articles)
OX Delivers, a UK e-mobility start-up, has secured a $163 million contract to establish its first franchise in East Africa
Technology

UK mobility startup secures $163m deal to expand in Rwanda

Thursday, December 12, 2024
Betty Dusabe, the Network Operation Centre (NOC) Manager at MTN Rwanda during the interview with The New Times. Photo by Craish Bahizi
Technology

Transforming connectivity: Experts behind MTN Rwanda's network modernisation

Wednesday, December 11, 2024
(L-R) Rudra Chatterjee, Chairman of Silverback Tea Company and Managing Director of SORWATE LUXIMI TEA Co. PVT LTD, his Father Dipankar Chatterjee, Chairman of Luxmi Tea Co. Pvt. Ltd and Andrew Wertheim, Chairman at the handover ceremony at Sorwathe Ltd in Kinihira Sector, Rulindo District, Northern Province on December 5. Courtesy
Featured

FEATURED: Luxmi Tea Co. Pvt. Ltd acquires Sorwathe Ltd

Monday, December 09, 2024
Dr James Mwangi has been appointed to the World Bank Group High-level Advisory Council on jobs to tackle looming crises. Courtesy
Featured

PRESS RELEASE: Equity’s Mwangi appointed to WB Group advisory council on jobs

Tuesday, December 03, 2024
The bank clients and officials pose for a group photo at the opening ceremony. The new branch will enable Ecobank to provide improved services to customers.
Featured

FEATURED: Ecobank enhances service reach with new Kicukiro branch

Monday, December 02, 2024
I&M Bank (Rwanda) Plc, CEO  Benjamin Mutimura (L) and Jetu Lalvani, CEO of Kaizenvest during the signing ceremony on Friday, November 29. All photos by Dan Gatsinzi
Featured

FEATURED: I&M Bank, Kaizenvest bring affordable loans to Rwanda’s education sector

Sunday, December 01, 2024
Bank of Kigali Academy celebrated the graduation of 25 students of the third cohort of the Entry-Level Training Programme (ELTP) on Tuesday, November 26.
Rwanda

BK Academy shapes future of financiers with new graduates

Friday, November 29, 2024
The esteemed award is a testament to the company's dedication to providing exceptional betting experiences and contributing positively to Rwandan communities.
Featured

FEATURED: Winner Rwanda honored as best betting company of the year!

Thursday, November 28, 2024
Bank of Kigali customers interact with the staff at the bank's main branch in Kigali. Photo by Sam Ngendahimana
Rwanda

Bankers speak out on language issues in loan contracts, call for vigilance

Thursday, November 28, 2024
The New Times
Featured

FEATURED: There are over 900 reasons why every business should use IremboPay

Friday, November 22, 2024
Benjamin Mutimura, CEO of I&M Bank, delivers remarks during the launch of the 'Karame' campaign on November 8. Photo Courtesy
Featured

I&M Bank (Rwanda) Plc records 71% net profit growth in Q3 2024

Thursday, November 21, 2024
Airtel Rwanda Managing Director Emmanuel Hamez speaks during a press event on Tuesday, November 20, Photo Courtesy
Featured

Airtel Rwanda launches ‘Voice Over 4G’, completes nationwide network upgrade

Wednesday, November 20, 2024