Customer-Trust

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Search Results for "Customer-Trust" (477 articles)
The milestone celebrates Simba’s 18-year journey of growth, quality, affordability and convenience.
Featured

Simba Supermarket marks 18 years of growth, quality and customer trust

Thursday, August 13, 2026
The newly signed agreement aims to expand access to electric motorcycles and support Rwanda’s transition to clean and sustainable transport.
Featured

BRD, Jali Finance’s Rwf4.5bn deal to expand e-mobility

Wednesday, August 12, 2026
The Central Bank Governor Soraya Hakuziyaremye during a press conference. Central Bank on August 5, said eKash has processed more than 10.5 million transactions since its nationwide rollout in mid-July. File
Economy

Rwf960bn transferred through eKash since July: central bank

Thursday, August 06, 2026
Nyabugogo Branch aims to enhance customer experience and meet growing demand for banking services.
Featured

I&M Bank expands Nyabugogo Branch to meet growing demand, speed up customer service

Monday, August 03, 2026
Clients collect remittances through Western Union at BPR Rwanda's Nyabugogo branch.
Economy

Experts outline path to cheaper diaspora remittances after MPs push for reforms

Saturday, August 01, 2026
Waiter serves a customer in hotel in Kigali. Photo by Sam Ngendahimana

If you don't trust your employees, why should your customers?

Monday, July 27, 2026
An AI image illustrating a person checking her emails.

You heard me. But did you listen?

Tuesday, July 21, 2026
Customers at Bank of Kigali main branch. Starting on July 14, customers can now transfer up to Rwf10 million per transaction between bank accounts and mobile wallets. File
Editorial

eKash is a welcome step towards seamless regional payments

Thursday, July 16, 2026
Customers rarely become ambassadors because everything was ordinary. They become ambassadors because someone made them feel extraordinary. Photo by SAM NGENDA

The best marketing doesn't feel like marketing

Wednesday, July 15, 2026
Mobile money has changed daily life in Rwanda. You pay the moto, top up electricity, and split bills with friends, all from MTN MoMo, Airtel Money, or through eKash.

How to outsmart mobile money scams

Monday, July 13, 2026
Customer experience, at its heart, is not about technology. It is not about systems. It is not even about service. It is about making another human being feel seen, heard, and understood. Internet

Was anyone listening?

Friday, July 10, 2026
Yves Kayihura, Head of Retail Banking at I&M Bank, addresses the bank's agents during a training on the new payment systems. Photos by Craish Bahizi
Featured

Customers to access enhanced financial services as I&M Bank upskills Karame Twaje agents

Wednesday, July 08, 2026