Public-service-delivery

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Search Results for "Public-service-delivery" (1949 articles)
Rwanda Social Security Board (RSSB) officials inaugurate a new service centre in Gasabo District on October 9. Photos by Kellya Keza
Featured

RSSB unveils state-of-the-art service centre in Gasabo

Saturday, October 11, 2025
A waiter serves a customer at a hotel in Kigali. Sam Ngendahimana
Business

From banners to reality: What will it take to fix poor customer service?

Friday, October 10, 2025
BRD Chief Executive Officer Kampeta Sayinzoga and Abdullah KH ALMUSAIBEEH, President of BADEA and Fahad Aldossari, the Chairman of BADEA’s Board of Directors(c)

BRD, BADEA sign Rwf36bn loan for private sector growth

Wednesday, October 08, 2025
Godfrey Kabera, Minister of State for the National Treasury at the Ministry of Finance and President of the Arab Bank for Economic Development in Africa (BADEA), and Fahad Aldossari, the Chairman of BADEA’s Board of Directors during the signing ceremony. Courtesy
Infrastructure

Karenge water treatment plant gets Rwf29bn boost

Wednesday, October 08, 2025
Bank of Kigali staff and customers during the celebaration of Customer Service Week. Sam Ngenda
Editorial

In Rwanda, every week should be customer service week

Wednesday, October 08, 2025
Now, procurement a field central to government service delivery and business has joined that league with the creation of Institute of Procurement Professionals in Rwanda (IPPR).

Rwanda’s procurement profession steps into new era with watchdog but questions linger

Tuesday, October 07, 2025
A resident is served by Irembo agent as they unveiled the BYIKORERE Campaign, that aims at revolutionizing how citizens access and engage with government services in Burera in May 2023. Courtesy

The impact of digital transformation on local government service delivery in Rwanda: A compressive review

Thursday, October 02, 2025
A woman receives her money during a transaction activity at Umurenge SACCO Kacyiru. File

Umurenge SACCOs in the age of mobile finance: Is mobile money adoption signalling a turning point?

Thursday, October 02, 2025
A tea farmer in Rulindo checks her phone to confirm if the payment from her cooperative has been received. Courtesy photos
Featured

Access to Finance Rwanda turns 15: Changing lives, driving an inclusive financial ecosystem, economy

Friday, September 26, 2025
Gisele Emerusenge a sign language teacher during a class in Kigali. The world marks International Day of Sign Languages on September 23.
Editorial

Rwanda can go further in advancing sign language uptake

Wednesday, September 24, 2025
A worker setting a temperature inside a cooling room at Kigali Special Economic Zone. Courtesy
Environment

Inaugural cooling festival to spotlight innovation in Kigali

Tuesday, September 23, 2025
The New Times
Economy

Rwanda, Azerbaijan sign five cooperation agreements

Saturday, September 20, 2025