SERVICE

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Search Results for "SERVICE" (19113 articles)
Customers have lunch at a hotel restaurant in Kigali. Courtesy.

Speed in customer experience: Why fast isn’t always right, but silence never is

Wednesday, January 07, 2026
Guided by Agaciro, a philosophy of dignity, self-worth, responsibility, and national ownership, Rwandans restored confidence, revived institutions, and reclaimed agency over their future.

Agaciro must evolve into agaciroism

Tuesday, January 06, 2026
The newborns will receive the hepatitis B birth-dose vaccine on time, including babies born at home or outside health facilities. Courtesy
Health

What to know about Hepatitis B vaccine for newborns

Monday, January 05, 2026
Major General Sylvain Ekenge.

In Kinshasa incitement to hatred is indiscipline

Monday, January 05, 2026
The fuel levy shifted from a fixed charge of Rwf115 per litre to 15 per cent of CIF value to support road maintenance. Craish BAHIZI
Economy

How tax reforms in 2025 raised over Rwf130bn in six months

Monday, January 05, 2026
Apex Protocol grows into a trusted name

How service experience helped Blaise Ishimwe create a protocol brand

Monday, January 05, 2026
Rwanda joined other countries to mark World Braille Day on Sunday,  January 4. Courtesy
Rwanda

World Braille Day: Renewed call for tactile reading materials in schools, workplaces

Sunday, January 04, 2026
Willy Mugenzi, the former journalist, the author of Cow for Peace, speaks to The New Times in Kigali. Photo by Emmanuel Dushimimana
Culture

Ex-journalist shines a light on role of cows in promoting reconciliation in new book

Friday, January 02, 2026
Cardinal Antoine Kambanda delivered a message on peace at Saint Michel Cathedral in Kigali.
Religion

Messages of peace, hope and faith as believers welcome 2026

Thursday, January 01, 2026
Some described 2025 as a year marked by victories, worries, laughter, and tears, explaining that while some prayers were answered, others are still unanswered.

PICTORIAL: Believers usher in the New Year in prayer and praise

Thursday, January 01, 2026
The New Times
Editorial

2026 is here. Let us celebrate but also reflect

Thursday, January 01, 2026
A decorated segment of one street in Kigali ahead of festive season. Photo by Craish Bahizi
Editorial

Our 2026 resolutions should lift our communities up

Wednesday, December 31, 2025