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Search Results for "Customer-service" (2572 articles)
President Paul Kagame speaking at the Inclusive Fintech Forum 2025 on February 27 in Kigali. Photo by Dan Gatsinzi

Is Rwanda ready to become Africa’s FinTech center of gravity?

Monday, December 01, 2025
The New Times
Infrastructure

How Kigali's new public transport model will work

Sunday, November 30, 2025
Elias Uzabakiriho, a farmer and livestock breeder from Nyamagabe District and a professional seed multiplier, has been supported by Bank of Kigali since 2007. Courtesy
Featured

Bank of Kigali reinforces support for farmers, SMEs

Friday, November 28, 2025
I&M Bank Rwanda Plc officials pose for a group photo during the opening ceremony on November 20. Photos by Craish Bahizi.
Featured

I&M Bank opens Gacuriro branch, upgrades Kigali Heights facility to boost efficiency

Monday, November 24, 2025
Christine Nkulikiyinka, the Minister of Public Service and Labour (C), congratulated the awardees at Mövenpick Kigali on Thursday, November 20, 2025. Photos by Kellya Keza.
Featured

Global business services sector grows by 39.7%, over 4,000 jobs created

Friday, November 21, 2025
Officials and delegates pose for a photo following an evening that celebrated loyalty, shared prosperity, and the Bank’s ongoing role in Rwanda’s socio-economic development
Featured

Equity Bank hosts members’ gala highlighting impact, innovation

Friday, November 21, 2025
People use a public washroom at Nyirangarama. Rwanda will join the world to marks World Toilet Day on November 19.
Rwanda

What will it take to have communal toilets in Kigali's public buildings? 

Wednesday, November 19, 2025
Minister of ICT and Innovation Paula Ingabire speaks during the Hanga PitchFest on Friday, November 14. Courtesy.
Technology

ICT minister praises rising wave of young Rwandan innovators

Saturday, November 15, 2025
I&M Bank Rwanda Chief Executive Officer Benjamin Mutimura speaks during a panel discussion at a past event. Commenting on the results, he emphasised the importance of strategic clarity and stakeholder trust. Courtesy
Featured

I&M Bank surpasses Rwf 1 trillion in total assets, reports 46% profit surge

Friday, November 14, 2025
President Paul Kagame addresses the 18th Unity Club Forum at Intare Conference Arena on Saturday, November 8. Photo by Dan Gatsinzi

The fight in the nation

Thursday, November 13, 2025
Riders of Spiro electric motorcycles have raised concerns about the new e-bikes. Photo by Emmanuel Dushimimana.
Rwanda

How serious are safety concerns around Spiro electric motorcycles?

Wednesday, November 12, 2025
Patients wait for medical services at a hospital in Kigali. Photo by Craish BAHIZI

The entitled customer or the misunderstood one?

Tuesday, November 11, 2025