customer-experience

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Search Results for "customer-experience" (1211 articles)
Elias Uzabakiriho, a farmer and livestock breeder from Nyamagabe District and a professional seed multiplier, has been supported by Bank of Kigali since 2007. Courtesy
Featured

Bank of Kigali reinforces support for farmers, SMEs

Friday, November 28, 2025
Etienne Niyodushima, an entrepreneur, speaks with a journalist during an interview in Kigali on November 26. Photos by Olivier Mugwiza.
Business

WATCH: How a young entrepreneur is transforming Kigali’s shoe-care industry

Thursday, November 27, 2025
Christine Nkulikiyinka, the Minister of Public Service and Labour (C), congratulated the awardees at Mövenpick Kigali on Thursday, November 20, 2025. Photos by Kellya Keza.
Featured

Global business services sector grows by 39.7%, over 4,000 jobs created

Friday, November 21, 2025
Officials and delegates pose for a photo following an evening that celebrated loyalty, shared prosperity, and the Bank’s ongoing role in Rwanda’s socio-economic development
Featured

Equity Bank hosts members’ gala highlighting impact, innovation

Friday, November 21, 2025
Airtel Rwanda has launched ‘Christmas Flavour’ and ‘Ikokinge' packs programmes to celebrate end of year with Rwandans through music. Photos by Dan Gatsinzi
Featured

Airtel launches festive season line-up, teams up with Israel Mbonyi

Thursday, November 20, 2025
Workers during a consultative meeting in the office. Courtesy

The art of encouraging initiative

Wednesday, November 19, 2025
Patients wait for medical services at a hospital in Kigali. Photo by Craish BAHIZI

The entitled customer or the misunderstood one?

Tuesday, November 11, 2025
The event brought together government officials, ambassadors, company CEOs, and senior executives in Kigali on Thursday, November 6. Photos by Craish Bahizi.
Featured

Press release: Ecobank Rwanda hosts clients, partners, and stakeholders at Customer Appreciation Dinner

Saturday, November 08, 2025
A group of Kigali residents hikes a mountain in Rulindo District. Photo by Olivier Mugwiza
Health

Why hiking is becoming a thing in Rwanda

Friday, November 07, 2025
The MTN Anti-DDoS Solution, unveiled on Wednesday, November 5, marks the company’s latest move to strengthen Rwanda’s digital infrastructure against cyber threats.
Featured

MTN launches anti-DDoS solution to shield businesses from cyberattacks

Thursday, November 06, 2025
Delegates pose for a group photo at the 2025 African Subsidiaries Strategy Retreat, held in Kigali, Rwanda, on November 3.
Featured

Press release: Access Bank hosts 2025 African Subsidiaries Strategy Retreat in Kigali

Thursday, November 06, 2025
NCBA Managing Director Maurice Toroitich poses with some of the recognized customers at the event.
Featured

NCBA Rwanda launches new loan, insurance schemes to boost customer experience

Wednesday, November 05, 2025