customer-experience

Do you have an idea for The New Times to cover? Submit it here!
Search Results for "customer-experience" (1154 articles)
The writer takes a walk on a car free street in London; its open to only pedestrians and cyclists. (Courtesy)
Society

Basking in London beauties, a sojourn so short

Saturday, November 21, 2015
Nziyonsenga holding two flower pots at his home garden in Kicukiro. RIGHT: Yellow and red arums in the farmer's marshland flower garden in Bishenyi. (Photo: Ntare Rwabugiri)

Nziyonsenga keen to boost Rwanda's floriculture industry

Saturday, November 14, 2015
A Gakenke District juice producer talks to clients about her products at an exhibition in this 2013 photo. SMEs need to have solid HR strategies, too. (File)
Business

Having an HR strategy is essential for SME growth

Monday, October 26, 2015
no image
Society

Ronald Oballa on managing a five-star establishment without rooms

Saturday, October 24, 2015
no image

'Ihangane' should not be used as a means to mask poor customer service

Wednesday, October 21, 2015
Bezy in a panel discussion with Tracey McNeil, the chief clinical officer of Babylon (L), and Heuman during a Transform Africa 2015 summit session in Kigali yesterday. (Timothy Kisambira)rn

Develop relevant business models, ICT firms told

Wednesday, October 21, 2015
A waiter attends to a customer at the Kigali Serena Hotel. The world will mark customer service next week (File)
Business

Customer Service Week: Appreciating service workers

Monday, September 28, 2015
Patience Mutesi is Head of Corporate Banking for Ecobank Group's East African Community Cluster. (Courtesy)

Ecobank's Patience Mutesi tips girls on success

Saturday, September 19, 2015
Rosemary Mbabazi, the permanent secretary at the Ministry of Youth and ICT, (R) chats with Yoon (2nd R) as other officials look on. (Jean d'Amour Mbonyinshuti)

Olleh intensifies 4G technology expansion drive

Wednesday, September 09, 2015
no image

Auctioneer's block: It's important that some businesses fail

Wednesday, September 09, 2015
A RwandAir plane. The airline is one of the few firms on the continent that ensures quality services. (Net)
Business

Standards key for African businesses' growth

Monday, September 07, 2015
Workers fix equipment at KivuWatt Methane Project plant on Lake Kivu last week. (Timothy Kisambira)

Contractor explains KivuWatt delays, sets new October deadline

Monday, September 07, 2015