trust-and-communication

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Search Results for "trust-and-communication" (670 articles)
Patients wait for medical services at a hospital in Kigali. Photo by Craish BAHIZI

The entitled customer or the misunderstood one?

Tuesday, November 11, 2025
Philippa Kibugu Decuir, founder of BCIEA, speaks during the Breast Cancer Awareness campaign at Green Hills Academy in Kigali on Saturday, November 1. All photos by Craish Bahizi
Featured

I&M Bank joins Ulinzi Walk to champion breast cancer awareness

Sunday, November 02, 2025
Workers on duty during demolition works to pave the way for the expansion of the Giporoso–Masaka road. Photo by Kellya Keza
Editorial

Giporoso-Masaka road upgrades a welcome boost but transparency in expropriation critical

Friday, October 31, 2025
Minister of Gender and Family Promotion Consolee Uwimana and Emilie Fernandes, Country Director of Plan International Rwanda launch the new Country Strategy for 2026–2030. Kellya Keza
Featured

A look at Plan International Rwanda’s 2026–30 country strategy

Saturday, October 25, 2025
Brig Gen Ronald Rwivanga, spokesperson for the Rwanda Defence Force (RDF), during the Land Forces Commanders Symposium in Kigali on Tuesday, October 21. Photo by Craish Bahizi
Security

Five key takeaways from Land Forces Commander Symposium

Friday, October 24, 2025
President Paul Kagame greets thousands of residents during his outreach in Rubavu. Courtesy

The leadership formula for staying in power and doing good

Monday, October 20, 2025
Marie Immaculée Ingabire, the former chairperson of Transparency International Rwanda Chapter, passed away on Thursday, October 9. File
Rwanda

Celebrating Immaculée Ingabire’s legacy: A life built on courage, truth, and service

Thursday, October 16, 2025
Medics attend to the patients at Girubuzima health post in Burera. File

Before we serve, we must care: A culture check for Rwanda’s service industry

Sunday, October 12, 2025
A waiter serves a customer at a hotel in Kigali. Sam Ngendahimana
Business

From banners to reality: What will it take to fix poor customer service?

Friday, October 10, 2025
Vuba Vuba staff pose for a photo as the company celebrate the Customer Service Week. Photos by Kellya Keza

Vuba Vuba celebrates Customer Service Week with focus on growth, reliability

Thursday, October 09, 2025
Bank of Kigali officials and customers during the celebration of Customer Service Week. File

Customer service week: The roses, the selfies, and the reality check

Tuesday, October 07, 2025
Made in Rwanda products will be showcased at the International Organisation for Standardisation (ISO) Annual Meeting and General Assembly in Kigali from October 6 to 10, 2025.
Rwanda

Made in Rwanda takes center stage as Rwanda hosts ISO 2025

Monday, October 06, 2025