Public-service-delivery

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Search Results for "Public-service-delivery" (1918 articles)
Monique Gahongayire, Director General of BUFMAR, said that they serve not only church members but all Rwandans.
Featured

Featured: BUFMAR celebrates 50 years of supporting Rwanda’s health system

Saturday, October 18, 2025
Minister Marie-Solange Kayisire addresses residents during the launch of the Citizen Participation in Planning and Budgeting for the 2026-27 fiscal year in Nyamagabe District on Tuesday, October 14. Courtesy
Economy

Active citizen participation key to Rwanda’s economic goals – Minister Kayisire

Wednesday, October 15, 2025
A resident is assisted by Irembo agent in Burera District. The government is developing a new digital platform, Mbaza, designed to improve service delivery across local government institutions. File
Technology

Govt developing new digital system to enhance public service delivery

Wednesday, October 15, 2025
The Minister of Local Government, Dominique Habimana, addresses Members of parliament on Tuesday, October 14. Courtesy
Infrastructure

Govt reduces land service fees following public complaints

Wednesday, October 15, 2025
The launch took place at the Africa HealthTech Summit at Kigali Convention Centre.
Health

Rwanda launches AI-powered mobile apps to improve health services

Monday, October 13, 2025
Rwanda Social Security Board (RSSB) officials inaugurate a new service centre in Gasabo District on October 9. Photos by Kellya Keza
Featured

RSSB unveils state-of-the-art service centre in Gasabo

Saturday, October 11, 2025
A waiter serves a customer at a hotel in Kigali. Sam Ngendahimana
Business

From banners to reality: What will it take to fix poor customer service?

Friday, October 10, 2025
BRD Chief Executive Officer Kampeta Sayinzoga and Abdullah KH ALMUSAIBEEH, President of BADEA and Fahad Aldossari, the Chairman of BADEA’s Board of Directors(c)

BRD, BADEA sign Rwf36bn loan for private sector growth

Wednesday, October 08, 2025
Godfrey Kabera, Minister of State for the National Treasury at the Ministry of Finance and President of the Arab Bank for Economic Development in Africa (BADEA), and Fahad Aldossari, the Chairman of BADEA’s Board of Directors during the signing ceremony. Courtesy
Infrastructure

Karenge water treatment plant gets Rwf29bn boost

Wednesday, October 08, 2025
Bank of Kigali staff and customers during the celebaration of Customer Service Week. Sam Ngenda
Editorial

In Rwanda, every week should be customer service week

Wednesday, October 08, 2025
Now, procurement a field central to government service delivery and business has joined that league with the creation of Institute of Procurement Professionals in Rwanda (IPPR).

Rwanda’s procurement profession steps into new era with watchdog but questions linger

Tuesday, October 07, 2025
A resident is served by Irembo agent as they unveiled the BYIKORERE Campaign, that aims at revolutionizing how citizens access and engage with government services in Burera in May 2023. Courtesy

The impact of digital transformation on local government service delivery in Rwanda: A compressive review

Thursday, October 02, 2025