Customer-service

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Search Results for "Customer-service" (2492 articles)
A table set to host customers at a hotel in Kigali. Sam Ngendahimana

Anticipating guests’ needs: The hallmark of excellent service

Sunday, September 07, 2025
A barista on duty at Marriot Hotel

Five quick wins to improve service in any business

Thursday, September 04, 2025
Bank of Kigali Plc has once again secured Payment Card Industry Data Security Standard (PCI DSS) v4.0.1 recertification
Featured

Bank of Kigali leads Rwanda in card security with PCI DSS recertification

Tuesday, August 26, 2025
Rwanda Development Board CEO Jean-Guy Afrika addresses hospitality stakeholders on the Tourism Operating License (TOL), as Irène Murerwa, Chief Tourism Officer looks on, during a meeting in Kigali on August 20. Photo by Emmanuel Ntirenganya
Tourism

RDB boss talks stricter tourism standards amid renewed inspections

Wednesday, August 20, 2025
MTN Rwanda Chief Executive Officer Monzer Ali and other officials at the launch of the campaign, branded Tunga Taci na MTN, launched on Tuesday, August 19, at MTN headquarters. Titus Manzi
Featured

MTN Rwanda, Yellow launch smartphone financing scheme ‘Tunga Taci na MTN’

Wednesday, August 20, 2025
Godfrey Kabera, Minister of State for National Treasury in the Ministry of Finance and Economic Planning delivers his remarks during the event.
Finance

Rwanda, Zimbabwe join forces to unlock microfinance growth

Monday, August 18, 2025
Bank of Kigali (BK) has set up a fully functional branch at this year’s Rwanda International Trade Fair, taking place at the expo grounds in Gikondo from July 29 to August 17.
Featured

Bank of Kigali sets up full service branch at expo

Sunday, August 10, 2025
Officials pose for a group photo at the celebration of BPR Rwanda's 50th anniversary on Friday, August 8 . All photos by Craish Bahizi
Featured

PHOTOS: BPR commits to people, tech, and partnerships as it marks 50 years

Saturday, August 09, 2025
I&M Bank Rwanda Plc is showcasing Ryoshya Iwawe at the ongoing Rwanda International Trade Fair at the Gikondo Expo Grounds. Photos by Craish BAHIZI
Finance

I&M Bank takes ‘Ryosha Iwawe’, services to Gikondo expo

Thursday, August 07, 2025
Driven by a dynamic fintech landscape and increasing digital adoption, banks across the continent are strategically deploying AI. Craish Bahizi

Artificial intelligence: Benefits to the banking sector in Africa

Tuesday, August 05, 2025
Today, a product is more than its function. It’s a symbol, a story, a mirror. A meal plan isn’t just food; it’s identity, wellness, and aspiration

When a product stops being just a product

Tuesday, August 05, 2025
The MPs said WASAC continues to suffer water losses due to ‘non-revenue water' which is produced but cannot be billed due to issues like leakages.
Infrastructure

MPs alarmed by losses incurred by WASAC

Tuesday, August 05, 2025