Customer-experience

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Search Results for "Customer-experience" (1173 articles)
Bank staff and customers pose for a photo at the launch of Customer Service Week.
Featured

Bank of Africa - Rwanda 'walks the talk' during Customer Service Week

Friday, October 10, 2025
A waiter serves a customer at a hotel in Kigali. Sam Ngendahimana
Business

From banners to reality: What will it take to fix poor customer service?

Friday, October 10, 2025
Vuba Vuba staff pose for a photo as the company celebrate the Customer Service Week. Photos by Kellya Keza

Vuba Vuba celebrates Customer Service Week with focus on growth, reliability

Thursday, October 09, 2025
Bank officials and customers pose for a group photo at the launch of Customer Service Week.
Featured

Customer Service Week: Equity Bank pledges customer focus, enhanced digital banking

Tuesday, October 07, 2025
Bank of Kigali officials and customers during the celebration of Customer Service Week. File

Customer service week: The roses, the selfies, and the reality check

Tuesday, October 07, 2025
Rwandan youth living in South Africa who are on a visit to Rwanda. Courtesy
Rwanda

'Rwanda gives inviting energy to live here,' say diaspora living in South Africa

Sunday, October 05, 2025
Cycling enthusiasts at the awarding ceremony during the conclusion of the 2025 UCI Road World Championship s on Sunday, September 28. Courtesy

The voice of the customer: Your free market research

Tuesday, September 30, 2025
According to the organizers, some fans travelled from all over the world to watch the 2025 UCI Road World Championships in Kigali. Photo by Olivier Mugwiza

Service lessons Rwanda can learn from cycling

Friday, September 26, 2025
The New Times
Editorial

After UCI spotlight, Rwanda’s businesses enter their next big race

Tuesday, September 23, 2025
Toyota and Mayfair Insurance Rwanda officials pose for a photo during the signing ceremony in Kigali on September 17.
Featured

Mayfair Insurance Rwanda, Toyota team up to offer built-in coverage

Saturday, September 20, 2025
The championship serves as an excellent platform to promote products that are made in Rwanda.
Cycling

Beyond the race: Turning UCI 2025 into a business boom for Kigali

Saturday, September 20, 2025
A waiter serves a customer at a hotel in Kigali. File

The last impression matters most

Thursday, September 18, 2025