Customer-Service-Training

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Search Results for "Customer-Service-Training" (501 articles)
Cybercriminals are now using AI-powered voice cloning to impersonate individuals and scam unsuspecting victims. Internet
Technology

AI voice cloning: How to protect yourself from fraud

Monday, February 24, 2025
Chance Desire Iradukunda, the founder of Codible Group, a software engineering company during his presentation on the impacr of AI in Rwanda.
Technology

How AI is reshaping customer service in Rwanda

Wednesday, February 12, 2025
The New Times
Editorial

Number of hotel rooms must grow in tandem with better service

Thursday, January 09, 2025
Inside of the rooms at Akagera Game Lodge in Akagera National Park. FILE
Tourism

Hoteliers, tour agents on what increased number of hotel rooms means for Rwanda

Wednesday, January 08, 2025
A total of 137 students graduated from Rwanda Academy of Finance (RAF) at its fifth graduation ceremony on November 29 in Kigali.The graduates were encouraged to embrace technology and use their training to shape Rwanda’s financial sector. Courtesy
Featured

FEATURED: Over 130 RAF graduates urged to embrace technology in finance

Monday, December 02, 2024
Bank of Kigali Academy celebrated the graduation of 25 students of the third cohort of the Entry-Level Training Programme (ELTP) on Tuesday, November 26.
Rwanda

BK Academy shapes future of financiers with new graduates

Friday, November 29, 2024
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Featured

Equity Group Holdings Plc reports 3rd quarter 2024 profit after tax of Kshs 40.9bn

Wednesday, November 13, 2024
A panel at the Future of Financial Services Summit in London discuss the future of artificial intelligence in financial markets.

The promise of artificial intelligence in African financial services

Tuesday, October 15, 2024
Bank of Kigali CEO Diane Karusisi addresses delegates during BK's annual forum at BK Arena on Thursday, October 3. Photos by Dan Gatsinzi
Featured

Bank of Kigali empowers agents to drive financial inclusion

Friday, October 04, 2024
Equity Group, Kenya’s biggest bank by market capitalisation, has reported a 12.5 per cent growth in net profit in the first half of 2024. Courtesy
Featured

PRESS RELEASE: Equity Group Holdings Plc reports half year profit after tax of Kshs 29.6 billion

Monday, August 12, 2024
Victor Muvunyi, Senior Technologist at the Ministry of ICT and Innovation. Photo: Courtesy.
Technology

How Rwanda is regulating artificial intelligence

Tuesday, June 25, 2024
The Central Bank of the Bahamas Governor, Derek Sean Rolle delivers remarks during the 3rd Afri-Caribbean Trade and Investment Forum on June 12. Courtesy
Business

Digital currency has power to accelerate financial inclusion – Bahamas Central Bank Governor

Wednesday, June 19, 2024