customer-experience

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Search Results for "customer-experience" (1211 articles)
Officials follow a traditional ballet during a high-level customer engagement forum hosted by NCBA in Musanze. Courtesy
Featured

NCBA commits to financing Musanze’s urban development

Monday, February 23, 2026
University students interact during a teamwork exercise in Kigali. Photo by Craish Bahizi

Leadership begins before the workplace

Monday, February 23, 2026
The BPR Bank Rwanda's newly inaugurated Centre of Excellence designed to enhance staff skills, support customers, especially women and youth. Photos by Craish BAHIZI
Featured

BPR’s new Centre of Excellence to drive skills, innovation

Sunday, February 22, 2026
Emmanuel Ndayisaba, Executive Director of the National Council of Persons with Disabilities (NCPD) addresses participants during a High-Level Policy Dialogue to confront barriers keeping persons with disabilities on the margins of Rwanda’s financial system in Kigali on February 19. Photos by Craish BAHIZI
Featured

Key players urge action to close financial inclusion gaps for persons with disabilities

Saturday, February 21, 2026
A view of Musanze City business centre during Tour du Rwanda 2025. The 18th edition of Tour du Rwanda is scheduled for February 22 to March 1, 2026. File
Business

Businesses eye Tour du Rwanda 2026 boom

Saturday, February 21, 2026
Ndoli Mitali, the Chief Commercial Officer at Broadband Systems Corporation speaks during an interview in Kigali. Photo by Kellya
Featured

BSC’s Starlink authorisation enhances internet reliability in Rwanda

Tuesday, February 17, 2026
Some shops are displaying fashions designed for St. Valentine’s Day celebrations.
Business

How businesses are gearing up for Valentine’s Day

Friday, February 13, 2026
Officials celebrate the 10th anniversary of Bank of Africa in Rwanda, as the bank also inaugurates new Head office on February 10. All photos by Craish Bahizi
Featured

Featured: Bank of Africa Rwanda marks 10 years with its new Head Office inauguration

Thursday, February 12, 2026
The new kit, each valued at over Rwf1.45 million, is designed to detect faulty meters, prevent overcharging or undercharging, and strengthen trust in rural water services. Photos by Craish BAHIZI
Featured

Featured: New meter test kits to improve rural water billing, cut losses

Thursday, February 12, 2026
Maurice Toroitich, the Managing Director of NCBA Bank Rwanda and Chantal Kagame, the CEO of Mobile Money Rwanda during the launch of the new parternship in Kigali. Courtesy
Featured

MoKash rolls out lock savings, loan top up features

Wednesday, February 11, 2026
Fred Swaniker, founder and CEO of Sand Technologies.
Technology

Between Fear and Opportunity: How AI is reshaping the workplace

Wednesday, February 11, 2026
Maurice Toroitich, the Managing Director of NCBA Bank Rwanda and Chantal Kagame, the CEO of Mobile Money Rwanda during the launch of the new parternship in Kigali. Courtesy
Featured

Featured: MoKash rolls out lock savings, loan top up features

Tuesday, February 10, 2026