Service-Excellence

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 Prof. Philip Cotton, Vice Chancellor of the University of Global Health Equity (left), and Dr. Jim Yong Kim, the Chancellor and Vice Chairman and Partner at Global Infrastructure Partners, award First Lady Jeannette Kagame an honorary doctorate during the University’s graduation ceremony in Butaro, Burera District on Sunday, January 25. Photos by Dan Gatsinzi
Education

PHOTOS: First Lady Jeannette Kagame awarded honorary doctorate by UGHE

Sunday, January 25, 2026
Prime Minister Justin Nsengiyumva and First Lady Jeannette Kagame pose for a group photo with officials and graduates of the University of Global Health Equity (UGHE) during the graduation ceremony at Butaro in Burera District, on Sunday, January 25. Photos by Dan Gatsinzi
Education

PHOTOS: PM Nsengiyumva urges UGHE graduates to lead resilient health systems

Sunday, January 25, 2026
A bank teller attends to a customer in Kigali. Photo by Craish BAHIZI

Why leadership will decide the future of banking in Rwanda

Friday, January 23, 2026
Rwanda Defence Force Engineer Contingent rehabilitates a residential house damaged by Hurricane Melissa in 2025, during the launch of a joint reconstruction project on Monday, January 19, in Montego
Editorial

RDF’s humanitarian act in Jamaica redefines conventional military service

Wednesday, January 21, 2026
Ambassador of the Republic of South Korea to Rwanda, Woo-Jin Jeong,(2nd R) joins officials to cut a cake during the inauguration event in Kigali. All photos by Kellya Keza
Featured

International Covenant College opens in Kigali with full tuition scholarships for first cohort

Tuesday, January 13, 2026
Zaria Court is located in the heart of Kigali Sports City, steps from the 10,000-seat BK Arena and the iconic 45,000-seat Amahoro Stadium. Courtesy
Featured

Zaria Court Kigali now open as part of Tapestry Collection by Hilton

Monday, January 12, 2026
Customers have lunch at a hotel restaurant in Kigali. Courtesy.

Speed in customer experience: Why fast isn’t always right, but silence never is

Wednesday, January 07, 2026
Guided by Agaciro, a philosophy of dignity, self-worth, responsibility, and national ownership, Rwandans restored confidence, revived institutions, and reclaimed agency over their future.

Agaciro must evolve into agaciroism

Tuesday, January 06, 2026
A waiter serves a customer at a hotel in Kigali.

When ‘sorry’ is not enough

Monday, January 05, 2026
In recruitment process, candidates are shortlisted, interviewed, assessed, and asked to share salary expectations.

The silence gap: When saying nothing says everything

Friday, December 26, 2025
Transparency International Rwanda Executive Director, Appollinaire Mupinganyi, presents the Rwanda Bribery Index 2025 on December 3. The report shows that some citizens continue to encounter demands for bribes when accessing basic services. Courtesy

Leadership measured in results, not titles

Friday, December 26, 2025
FCPA Obadiah R. Biraro, President, ICPAR, delivers his remarks at the inaugural ICPAR Members’ Luminary Gala Dinner. Courtesy
Featured

Shades of Excellence: Highlights from ICPAR members’ Luminary Gala

Thursday, December 25, 2025