Customer-experience

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Search Results for "Customer-experience" (1193 articles)
Some shops are displaying fashions designed for St. Valentine’s Day celebrations.
Business

How businesses are gearing up for Valentine’s Day

Friday, February 13, 2026
Officials celebrate the 10th anniversary of Bank of Africa in Rwanda, as the bank also inaugurates new Head office on February 10. All photos by Craish Bahizi
Featured

Featured: Bank of Africa Rwanda marks 10 years with its new Head Office inauguration

Thursday, February 12, 2026
The new kit, each valued at over Rwf1.45 million, is designed to detect faulty meters, prevent overcharging or undercharging, and strengthen trust in rural water services. Photos by Craish BAHIZI
Featured

Featured: New meter test kits to improve rural water billing, cut losses

Thursday, February 12, 2026
Maurice Toroitich, the Managing Director of NCBA Bank Rwanda and Chantal Kagame, the CEO of Mobile Money Rwanda during the launch of the new parternship in Kigali. Courtesy
Featured

MoKash rolls out lock savings, loan top up features

Wednesday, February 11, 2026
Fred Swaniker, founder and CEO of Sand Technologies.
Technology

Between Fear and Opportunity: How AI is reshaping the workplace

Wednesday, February 11, 2026
Maurice Toroitich, the Managing Director of NCBA Bank Rwanda and Chantal Kagame, the CEO of Mobile Money Rwanda during the launch of the new parternship in Kigali. Courtesy
Featured

Featured: MoKash rolls out lock savings, loan top up features

Tuesday, February 10, 2026
Old women during physical exercise in a gym in Kigali during Grandma club. File

Women’s health: Your body does not follow your age plan

Friday, February 06, 2026
A view of Kimironko market.
Business

Kimironko traders seek clarity on rent structure for modern market

Wednesday, February 04, 2026
Verena Ruzibuka, Country Director of Heifer International Rwanda hands over a cheque to one of the winners. Heifer International Rwanda has officially launched the 2026 AYuTE Challenge Rwanda. Courtesy
Featured

Press release: Heifer Rwanda launches 2026 AYuTE challenge with Rwf65m for youth-led Agritech solutions

Tuesday, February 03, 2026
People talking in a Kigali café. Marketing has become less about persuasion and more about connection. Photo by Olivier Mugwiza

From noise to meaning: The quiet evolution of modern marketing 

Thursday, January 29, 2026
IT students collaborate on solutions during a hackathon competition in Kigali on September 29, 2024. Photo by Craish Bahizi

How far can you go? Turn goals into results in 2026

Thursday, January 29, 2026
Customer service desk staff help MTN Rwanda customers at the headquarters in Kigali. Courtesy
Featured

Building trust through customer experience

Wednesday, January 28, 2026