-Customer-care

Do you have an idea for The New Times to cover? Submit it here!
Search Results for "-Customer-care" (14471 articles)
James Zhang, Vice President of Carrier Sales at Huawei Technologies, during an interview with The New Times on October 23. He lauded Rwanda’s digital ambition and infrastructure as a model for Africa
Featured

Rwanda has what it takes to lead Africa in AI, ICT - Huawei executive

Saturday, October 25, 2025
A view of businesses encroaching on buffer zones along water bodies, which were suspended by REMA in 2020. File
Environment

MPs call for rethink of buffer for waterbodies as investors’ interest grows

Friday, October 24, 2025
Satellite communication continues to grow in prominence as a complement to terrestrial networks. COURTESY
Technology

How are hybrid connectivity solutions changing digital access in Africa?

Friday, October 24, 2025
A mother and her new born at Butaro Hospital in Burera District. All photos by Keza Kellya
Women

Delivering hope: How Burera’s mothers navigate childbirth in rugged terrain

Friday, October 24, 2025
BK Arena on October 18, hosted the international Mixed Martial Arts fraternity. Photos by Olivier Mugwiza

Rwanda delivers once again as sport, tourism unite at PFL Africa

Friday, October 24, 2025
Medics during an eye operation at Masaka Hospital in Kigali. Photo by Craish Bahizi

How can Africa balance tradition and innovation in healthcare?

Thursday, October 23, 2025
Dr. Menghis Bairu (L) is President & CEO of biotech company Bio Usawa, whereas Prof. Wanjiku Mathenge (R) is a renowned ophthalmologist in Africa.

Rwanda’s approval of first eye care biosimilar offers hope for millions

Thursday, October 23, 2025
Rwanda has approved BioUcenta™, a lower-cost drug similar to Lucentis® (ranibizumab), to treat diabetic macular edema
Health

Rwanda FDA approves Africa’s first affordable eye drug

Tuesday, October 21, 2025
Officials inaugurate the new Early Childhood Development (ECD) and Family Centre in Gateko Cell, Nyarugenge Sector, Bugesera District.
Featured

BK Foundation, Shelter Them open new early childhood centre in Bugesera

Tuesday, October 21, 2025
Inmates at Nyarugenge Prison in Kigali. Phto by Craish Bahizi
Law

How alternative dispute resolution is decongesting correctional facilities

Monday, October 20, 2025
Vivo Energy Rwanda staff pose for a group photo at the launch of the Pink October campaign of joining the global efforts to fight breast cancer on Friday, October 17. Photos by Craish BAHIZI
Featured

Pink October: Vivo Energy joins global breast cancer efforts with ‘Fuel Her Fight’ campaign

Monday, October 20, 2025
President Paul Kagame greets thousands of residents during his outreach in Rubavu. Courtesy

The leadership formula for staying in power and doing good

Monday, October 20, 2025