hospitality-industry

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Search Results for "hospitality-industry" (911 articles)
A waiter serves a customer at a hotel in Kigali. Sam Ngendahimana
Business

From banners to reality: What will it take to fix poor customer service?

Friday, October 10, 2025
The championship serves as an excellent platform to promote products that are made in Rwanda.
Cycling

Beyond the race: Turning UCI 2025 into a business boom for Kigali

Saturday, September 20, 2025
Kyasimire Joan Kayitesi.
Cycling

All eyes on Kigali: What Rwandans think about UCI World Championships

Friday, September 19, 2025
A waiter on duty while serving clients at Kisimenti Car Free Zone. Craish Bahizi
Rwanda

Govt explores ways to boost night-time economy

Thursday, September 18, 2025
RURA announced new electricity tariffs, the first revision since 2020. File
Energy

RURA announces new electricity tariffs: Here is what we know

Wednesday, September 17, 2025
Clients wait to be served at a bank in Kigali. Photo by Craish Bahizi

Dear service provider, communication is the heart of customer care!

Friday, September 12, 2025
The Gisakura rope course.
Tourism

A look at emerging tourism products in Rwanda

Wednesday, September 10, 2025
A table set to host customers at a hotel in Kigali. Sam Ngendahimana

Anticipating guests’ needs: The hallmark of excellent service

Sunday, September 07, 2025
The New Times
Tourism

Why Rwanda is revising its tourism law

Saturday, August 23, 2025
Graduands with their families and staff when they visited Kigali Paramount Hotel. In a blue blouse is Dr. Jane Kanjuru of MKU.
Featured

Featured: Kigali Paramount Hotel wows Mount Kenya University graduates

Friday, August 22, 2025
Château Le Marara Hotel that was recently closed in Karongi, due to not complying with the minimum standards. Courtesy
Editorial

Hospitality operations without licence? No!

Friday, August 22, 2025
Rwanda Development Board CEO Jean-Guy Afrika addresses hospitality stakeholders on the Tourism Operating License (TOL), as Irène Murerwa, Chief Tourism Officer looks on, during a meeting in Kigali on August 20. Photo by Emmanuel Ntirenganya
Tourism

RDB boss talks stricter tourism standards amid renewed inspections

Wednesday, August 20, 2025