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Search Results for "customer-experience" (1144 articles)
The event brought together government officials, ambassadors, company CEOs, and senior executives in Kigali on Thursday, November 6. Photos by Craish Bahizi.
Featured

Press release: Ecobank Rwanda hosts clients, partners, and stakeholders at Customer Appreciation Dinner

Saturday, November 08, 2025
A group of Kigali residents hikes a mountain in Rulindo District. Photo by Olivier Mugwiza
Health

Why hiking is becoming a thing in Rwanda

Friday, November 07, 2025
The MTN Anti-DDoS Solution, unveiled on Wednesday, November 5, marks the company’s latest move to strengthen Rwanda’s digital infrastructure against cyber threats.
Featured

MTN launches anti-DDoS solution to shield businesses from cyberattacks

Thursday, November 06, 2025
Delegates pose for a group photo at the 2025 African Subsidiaries Strategy Retreat, held in Kigali, Rwanda, on November 3.
Featured

Press release: Access Bank hosts 2025 African Subsidiaries Strategy Retreat in Kigali

Thursday, November 06, 2025
NCBA Managing Director Maurice Toroitich poses with some of the recognized customers at the event.
Featured

NCBA Rwanda launches new loan, insurance schemes to boost customer experience

Wednesday, November 05, 2025
The New Times
Featured

CanalBox launches festive season with free installation offer, new App

Thursday, October 30, 2025
Dan Gasangwa, Chief Marketing Officer at AOS during an interview in Kigali on October 16, 2025. Photos by Willy Mucyo
Featured

How AOS is championing secure, scalable datacenter services

Thursday, October 30, 2025
Equity Group Holdings Plc officials pose for a photo. The Group has announced its Q3 2025 results, showcasing a robust performance driven by strategic transformation and resilience. Courtesy
Featured

PRESS RELEASE: EQUITY GROUP ANNOUNCES STRONG Q3 2025 RESULTS, RECORDING A 32% GROWTH IN PROFIT AFTER TAX REFLECTING STRATEGIC TRANSFORMATION

Friday, October 31, 2025
Local enterprises operate in dynamic, youthful markets where consumers are aspirational, digitally active, and brand aware. Courtesy

Stand out to scale up: Mastering growth and differentiation

Wednesday, October 29, 2025
Idrissa Diop, Director of Compliance at the African Export-Import Bank (Afreximbank). Courtesy
Business

Banking compliance no longer about control, but advisory – Afreximbank’s Idrissa Diop

Tuesday, October 28, 2025
A hairdresser from Sudan who runs her business in Rwanda. Photo by Willy Mucyo

Can you handle the truth? Learning to love feedback before it’s too late

Monday, October 27, 2025
A waiter attends to a client at Portofino Hotel in Kigali. Photo by Sam Ngendahimana.

Service is everyone’s job: From the gate to the boardroom

Wednesday, October 22, 2025