customer-care

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Search Results for "customer-care" (1455 articles)
Vuba Vuba staff pose for a photo as the company celebrate the Customer Service Week. Photos by Kellya Keza

Vuba Vuba celebrates Customer Service Week with focus on growth, reliability

Thursday, October 09, 2025
Bank of Kigali staff and customers during the celebaration of Customer Service Week. Sam Ngenda
Editorial

In Rwanda, every week should be customer service week

Wednesday, October 08, 2025
Bank of Kigali officials and customers during the celebration of Customer Service Week. File

Customer service week: The roses, the selfies, and the reality check

Tuesday, October 07, 2025
Electric vehicles (EVs) are slowly making their mark on Rwanda’s automotive market. PHOTO BY CRAISH BAHIZI
Rwanda

What are the most affordable EV brands on Rwandan market?

Sunday, October 05, 2025
According to the organizers, some fans travelled from all over the world to watch the 2025 UCI Road World Championships in Kigali. Photo by Olivier Mugwiza

Service lessons Rwanda can learn from cycling

Friday, September 26, 2025
A waiter serves a customer at a hotel in Kigali. File

The last impression matters most

Thursday, September 18, 2025
Norrsken East Africa hub hosts numerous African startups in Kigali. Craish BAHIZI

Inside look: Some tough love-advice for Rwanda’s startup innovators

Monday, September 15, 2025
Use AI to automate admin but keep trust human.

Automate admin, not trust

Monday, September 15, 2025
Clients wait to be served at a bank in Kigali. Photo by Craish Bahizi

Dear service provider, communication is the heart of customer care!

Friday, September 12, 2025
A table set to host customers at a hotel in Kigali. Sam Ngendahimana

Anticipating guests’ needs: The hallmark of excellent service

Sunday, September 07, 2025
A barista on duty at Marriot Hotel

Five quick wins to improve service in any business

Thursday, September 04, 2025
Beekeepers work in the farm during a harvesting period
Women

How modern beekeeping is changing women’s lives in Rwanda

Tuesday, August 12, 2025