Hotels-and-restaurants

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Search Results for "Hotels-and-restaurants" (834 articles)
A waiter serves a client at Portofino Hotel in Kigali. Photo Sam Ngendahimana

The service gap no one talks about: How can we expect excellence from staff who’ve never experienced it?

Friday, December 12, 2025
According to figures from the National Institute of Statistics of Rwanda (NISR), the Urban Consumer Price Index (CPI)—the main gauge of inflation—rose by 7.2 percent in November 2025. file
Economy

Consumer prices rise by 7.2% in November

Thursday, December 11, 2025
Nightlife business operators in Kigali have called on to allow all-night operations for the holidays.
Business

Nightlife businesses urge longer operating hours during festive season

Thursday, December 11, 2025
Over 132 students from Ntare Louisenlund toured the centre to learn about technologies supporting Rwanda’s climate resilience and economic development on November 6. Photo by Craish Bahizi. 2
Featured

ACES' cooling festival inspires students to shape Rwanda's transformation

Monday, December 08, 2025
A person collects eggs at a poultry farm in Bugesera. Animal-sourced protein consumption in Rwanda remains critically low, a challenge nutrition experts say must be addressed to help reduce stunting. File
Health

Experts push for greater animal protein intake to combat stunting

Thursday, December 04, 2025
Guests are served at the front desk of a hotel in Kigali. (Net photo)

Expectation vs. experience: The real gap in customer service

Tuesday, December 02, 2025
Rayon Sports officials meet with players at Nzove stadium. Members of the parliament have tasked Rwanda Governance Board (RGB) to step in and help resolve ongoing disputes within Rayon Sports FC administration.
Football

MPs call for Governance Board intervention as Rayon internal chaos linger

Wednesday, November 19, 2025
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Cooking with heart: How Italian chef found home in Rwanda

Wednesday, November 12, 2025
Workers on duty during demolition works to pave the way for the expansion of the Giporoso–Masaka road. Photo by Kellya Keza
Editorial

Giporoso-Masaka road upgrades a welcome boost but transparency in expropriation critical

Friday, October 31, 2025
A view of Zaria Court Kigali during its inauguration on July 28, 2025.
Tourism

Top American hotel chain Hilton expands to Rwanda with Zaira Court

Saturday, October 25, 2025
Medics attend to the patients at Girubuzima health post in Burera. File

Before we serve, we must care: A culture check for Rwanda’s service industry

Sunday, October 12, 2025
A waiter serves a customer at a hotel in Kigali. Sam Ngendahimana
Business

From banners to reality: What will it take to fix poor customer service?

Friday, October 10, 2025