Customer-satisfaction

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Search Results for "Customer-satisfaction" (393 articles)
Rwanda Social Security Board (RSSB) officials inaugurate a new service centre in Gasabo District on October 9. Photos by Kellya Keza
Featured

RSSB unveils state-of-the-art service centre in Gasabo

Saturday, October 11, 2025
A waiter serves a customer at a hotel in Kigali. Sam Ngendahimana
Business

From banners to reality: What will it take to fix poor customer service?

Friday, October 10, 2025
Vuba Vuba staff pose for a photo as the company celebrate the Customer Service Week. Photos by Kellya Keza

Vuba Vuba celebrates Customer Service Week with focus on growth, reliability

Thursday, October 09, 2025
A resident is served by Irembo agent as they unveiled the BYIKORERE Campaign, that aims at revolutionizing how citizens access and engage with government services in Burera in May 2023. Courtesy

The impact of digital transformation on local government service delivery in Rwanda: A compressive review

Thursday, October 02, 2025
Clients wait to be served at a bank in Kigali. Photo by Craish Bahizi

Dear service provider, communication is the heart of customer care!

Friday, September 12, 2025
The Rwanda Development Board (RDB) has reminded all tourism and hospitality businesses to obtain an operating license.
Tourism

All tourism, hospitality businesses asked to get operating licence

Friday, July 25, 2025
WASAC Group CEO Omar Munyaneza speaks to journalists about the planned launch of prepaid smart water meter use pilot, shortly after responding to MPs' queries during PAC hearings, on June 26, 2025 (Emmanuel Ntirenganya)
Technology

Water utility to launch household ‘cash water’ system

Saturday, June 28, 2025
The New Times
Aviation

RwandAir named Africa’s best regional airline

Tuesday, June 17, 2025
Journalists during a guided tour of one of the stores at Kacyiru. Photos by Kellya Keza
Featured

Inside Rwanda’s medical store, health commodity access and supply chain

Friday, June 13, 2025
A waiter assisting a customer at Portofino Hotel in Kigali.
Editorial

Our hospitality sector must match growth with service excellence

Monday, May 12, 2025
Monzer Ali, the new Chief Executive Officer speaks during the handover event. Courtesy
Featured

PRESS RELEASE: Forward together: Monzer Ali’s vision for MTN Rwanda’s future

Monday, May 05, 2025
Maya East Africa Ltd, has officially launched its Rwandan subsidiary during a ceremony held at the Kigali Serena Hotel on April 24. All photos by Craish BAHIZI
Featured

FEATURED: Regional food additives manufacturer ‘Maya East Africa’ enters Rwandan Market

Saturday, April 26, 2025