Customer-care

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Search Results for "Customer-care" (1470 articles)
In recruitment process, candidates are shortlisted, interviewed, assessed, and asked to share salary expectations.

The silence gap: When saying nothing says everything

Friday, December 26, 2025
Passengers wait for Horizon Express at Kigali Pele Stadium on December 23,
Rwanda

Christmas travel surge causes long delays at Kigali bus stations

Wednesday, December 24, 2025
Karera is the author of Forsaken for a Sake
Rwanda

“It ends with me”: How Mireille Karera turned private wounds into a pan-African healing movement

Tuesday, December 16, 2025
The New Times
Infrastructure

How Kigali's new public transport model will work

Sunday, November 30, 2025
The New Times
Health

Inside Masaka’s evolution into Kigali’s emerging medical hub

Friday, November 28, 2025
Patients wait for medical services at a hospital in Kigali. Photo by Craish BAHIZI

The entitled customer or the misunderstood one?

Tuesday, November 11, 2025
The New Times

How AI in a nurse’s pocket can strengthen Rwanda’s health system

Thursday, November 06, 2025
The New Times
Featured

CanalBox launches festive season with free installation offer, new App

Thursday, October 30, 2025
A hairdresser from Sudan who runs her business in Rwanda. Photo by Willy Mucyo

Can you handle the truth? Learning to love feedback before it’s too late

Monday, October 27, 2025
A waiter attends to a client at Portofino Hotel in Kigali. Photo by Sam Ngendahimana.

Service is everyone’s job: From the gate to the boardroom

Wednesday, October 22, 2025
I&M Bank Rwanda officials and staff pose for a group photo.
Featured

I&M Bank Rwanda concludes Customer Service Week with week-long engagement, community impact

Monday, October 13, 2025
Medics attend to the patients at Girubuzima health post in Burera. File

Before we serve, we must care: A culture check for Rwanda’s service industry

Sunday, October 12, 2025