Customer

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Featured

PRESS RELEASE: Bank of Kigali named Best Bank in Rwanda 2025 by Global Finance Magazine

Friday, May 30, 2025
Equity Group reports Kshs 15.4 bn profits after tax on prudent cost management and resumption of growth. Courtesy
Featured

PRESS RELEASE: Equity Group reports Kshs 15.4 bn profits after tax on prudent cost management and resumption of growth

Thursday, May 29, 2025
First Lady Jeannette Kagame delivers her remarks during the Annual Summit of Financial Alliance for Women on Wednesday, May 28. All photos by Dan Gatsinzi
Women

First Lady Kagame: Women’s access to finance not charity

Wednesday, May 28, 2025
The banking industry provides a powerful example of this evolution of customer service. Craish BAHIZI

The customer experience revolution: More than just service

Wednesday, May 28, 2025
Managing Director of BPR Bank Patience Mutesi and Jean Bosco Iyacu, CEO of Access to Finance Rwanda (AFR) officially launch Ikamba. Courtesy
Featured

FEATURED: BPR Bank Rwanda launches 'Ikamba' to empower women entrepreneurs

Monday, May 26, 2025
I&M Bank's headquarters in Kigali . I&M Bank Rwanda Plc has recorded Rwf5.4 billion in Net Profit in the first quarter of 2025, representing a 14 per cent
Featured

I&M Bank Rwanda records Rwf5.4 bn profit after tax in first quarter of 2025

Thursday, May 22, 2025
IHS Towers agrees to sell Rwanda operations for $270m. Courtesy
Technology

IHS Towers agrees to sell Rwanda operations for $270m

Wednesday, May 21, 2025
Best performing customers were recognised during the bank's annual customer engagement event held on Friday, May 16, in Rubavu town
Featured

BPR Bank deepens community ties through customer engagement

Tuesday, May 20, 2025
Equity Group Managing Director and CEO, Dr. James Mwangi (Right) receives the certificate of recognition from Superbrands East Africa Project Director Jawad Jaffer (left). Equity Group Holdings Plc has been recognized as a Superbrand in East Africa, a distinction that affirms the Group's commitment to quality, reliability, and excellence in the financial services sector.
Featured

PRESS RELEASE: Equity Group recognised as Superbrand in East Africa

Tuesday, May 20, 2025
Electric car at a charging station in Kigali. Vehicle users called for more charging stations in the country. Courtesy
Infrastructure

Rwanda seeks investors to accelerate EV charging infrastructure development

Tuesday, May 13, 2025
Equity Group Managing Director & CEO, Dr. James Mwangi (Left) and African Guarantee Fund Group CEO, Jules Ngankam (Right) display a signed agreement to scale up transformative partnership with USD 500 Million guarantee facility to accelerate MSME financing.
Featured

PRESS RELEASE: Equity Group, African Guarantee Fund scale up transformative partnership

Monday, May 12, 2025
A waiter assisting a customer at Portofino Hotel in Kigali.
Editorial

Our hospitality sector must match growth with service excellence

Monday, May 12, 2025