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The banking industry provides a powerful example of this evolution of customer service. Craish BAHIZI

The customer experience revolution: More than just service

Wednesday, May 28, 2025
First Lady Jeannette Kagame awarded 123 top-performing girls from primary, secondary, and advanced levels during the celebration of the 20th anniversary of the Girls' Education Promotion Campaign in Kigali on May 24. Photos by Dan Gatsinzi.
Education

First Lady Jeannette Kagame awards over 100 best-performing school girls

Saturday, May 24, 2025
The Perks of Being a Wallflower.
Cinema

Weekend watchlist: Eight films that offer insight into mental health

Friday, May 23, 2025
A specialist on duty inside the forest. Photo by Irene Galera
Environment

How DNA tech is revealing Akagera’s hidden wildlife

Friday, May 23, 2025
KCB Group CEO, Paul Russo (left) and Group Chairman, FCS Dr. Joseph Kinyua (right), during the 54th KCB Group Annual General Meeting held in Nairobi. During the session, shareholders approved the disbursement of KShs. 9.6 billion total dividends payout for the 2024 financial year, reaffirming a sustained return to shareholders.
Featured

PRESS RELEASE: KCB Group shareholders approve KShs. 9.6 billion dividend payout

Thursday, May 22, 2025
I&M Bank's headquarters in Kigali . I&M Bank Rwanda Plc has recorded Rwf5.4 billion in Net Profit in the first quarter of 2025, representing a 14 per cent
Featured

I&M Bank Rwanda records Rwf5.4 bn profit after tax in first quarter of 2025

Thursday, May 22, 2025
Rose Mukantabana, a lawyer speaks at the meeting as Xaverine Uwimana, the coordinator of Réseau des Femmes , looks on during a consultative meeting on Tuesday, May 20. Photos by Kellya Keza
Health

NGOs demand safeguards for surrogate mothers in new health bill  

Wednesday, May 21, 2025
Representatives of Trinity Metals and Nathan Trotter, the largest manufacturer of tin and tin alloys in North America, during the signing ceremony, at the US Department of State, on Tuesday, May 14. Courtesy
Economy

What new US-Rwanda tin export deal means for economy

Tuesday, May 20, 2025
The New Times
Cinema

Celebrating families: Movies to look out for

Saturday, May 17, 2025
Mental Health medics meet with residents during an awareness compaign. Courtesy
Health

Early signs of mental health struggles you might be ignoring

Saturday, May 17, 2025
The role of mediation in resolving commercial disputes was at the heart of discussions during the first-ever Employers' Mediation Forum, held on May 15. Photos by Kellya Keza
Law

Why does mediation in resolving business disputes matter?

Thursday, May 15, 2025
Visit Rwanda has inked a three-year partnership deal with Spanish club Atletico de Madrid-courtesy
Football

Visit Rwanda-Atlético de Madrid deal: What’s in it for the country and the European club?

Thursday, May 01, 2025