Author

Do you have an idea for The New Times to cover? Submit it here!
Search Results for "Author" (5970 articles)
A waiter serves a client at Portofino Hotel in Kigali. Photo Sam Ngendahimana

The service gap no one talks about: How can we expect excellence from staff who’ve never experienced it?

Friday, December 12, 2025
With artificial intelligence reshaping business processes

Modern internal audit: From watchdog to strategic partner

Thursday, December 11, 2025
The country has introduced electric buses as part of a raft of measures to improve the efficiency of public transport. Courtesy
Business

How Rwanda's transport policies can strengthen East African supply chain

Monday, December 08, 2025
Women participating in their savings and lending group, a vital part of Rwanda’s social and economic fabric that promotes collective savings and mutual support among members. Courtesy

Community savings groups: How to use them wisely

Monday, December 08, 2025
The ongoing Kigali Urban Wetlands Project aims to rehabilitate multiple wetlands, restoring hundreds of hectares of natural landscapes and integrating green spaces, lakes, and pedestrian paths across the city

Kigali’s wetlands revamp inspires a new urban vision

Monday, December 08, 2025
The New Times

The enduring power of the written word

Saturday, December 06, 2025
Guests are served at the front desk of a hotel in Kigali. (Net photo)

Expectation vs. experience: The real gap in customer service

Tuesday, December 02, 2025
President Paul Kagame speaking at the Inclusive Fintech Forum 2025 on February 27 in Kigali. Photo by Dan Gatsinzi

Is Rwanda ready to become Africa’s FinTech center of gravity?

Monday, December 01, 2025
Entrepreneurs think they need a lot of money to start a business, but the most important capital at the beginning isn’t financial , it’s mindset

Money moves for entrepreneurs: Building a business on a budget

Monday, December 01, 2025
A teacher interacts with students during an exercise at Groupe Scolaire Institute Filippo Smaldone in Nyamirambo, Kigali, in March 2025. Photo by Willy Mucyo

Helping schools and teachers support boys’ mental health as first responders

Thursday, November 27, 2025
Bank tellers attend to the customers at Bank of Kigali main branch on October 10. Photo by Craish BAHIZI

Smart borrowing: When loans make sense and when they don’t

Monday, November 24, 2025
Kigali residents undergo a mass testing during Kigali Car Free Day. Since November is Diabetes Awareness Month. File

Diabetes in my family: Lessons I wish everyone knew

Monday, November 24, 2025