Customer-engagement

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Search Results for "Customer-engagement" (198 articles)
A mother beastfeeds her baby during a campaign. In Rwanda, mothers exclusively breastfeed their infants during their first six months by 82.8 percent. Courtesy

Supporting mothers beyond celebration

Sunday, March 01, 2026
Rwanda Fertilizer Company (RFC) recognized outstanding agrodealers for their strong performance, innovation, and commitment to serving farming communitiesat RFC’s blending facility in the Bugesera Special Economic Zone, on February 27, 2026. Photos by Craish Bahizi
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FEATURED: Rwanda Fertilizer Company rewards top agrodealers driving distribution of customised fertilisers

Sunday, March 01, 2026
NCBA Rwanda’s Managing Director Maurice Toroitich addresses delegates at the event. In Rwanda, NCBA operates branches in Kigali, Musanze, Nyagatare, Rubavu, Kayonza, and Rusizi
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NCBA vows to fuel Rubavu’s leap from border town to business hub

Wednesday, February 25, 2026
Officials follow a traditional ballet during a high-level customer engagement forum hosted by NCBA in Musanze. Courtesy
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NCBA commits to financing Musanze’s urban development

Monday, February 23, 2026
University students interact during a teamwork exercise in Kigali. Photo by Craish Bahizi

Leadership begins before the workplace

Monday, February 23, 2026
The BPR Bank Rwanda's newly inaugurated Centre of Excellence designed to enhance staff skills, support customers, especially women and youth. Photos by Craish BAHIZI
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BPR’s new Centre of Excellence to drive skills, innovation

Sunday, February 22, 2026
Emmanuel Ndayisaba, Executive Director of the National Council of Persons with Disabilities (NCPD) addresses participants during a High-Level Policy Dialogue to confront barriers keeping persons with disabilities on the margins of Rwanda’s financial system in Kigali on February 19. Photos by Craish BAHIZI
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Key players urge action to close financial inclusion gaps for persons with disabilities

Saturday, February 21, 2026
Teddy Mpinganzima Mugabo, Chief Executive Officer of the Rwanda Green Fund and Chief Executive Officer of I&M Bank Rwanda, Benjamin Mutimura, during the signing ceremony in Kigali on February 17. Photo by Craish Bahizi
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I&M Bank, Rwanda Green Fund partner to drive agritech SMEs’ growth

Wednesday, February 18, 2026
Officials and participants pose for a group photo at the event in Kigali on Friday, February 13. Photos by Kellya Keza
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Agribusiness customers hail BPR’s impact at appreciation event

Friday, February 13, 2026
Some shops are displaying fashions designed for St. Valentine’s Day celebrations.
Business

How businesses are gearing up for Valentine’s Day

Friday, February 13, 2026
People talking in a Kigali café. Marketing has become less about persuasion and more about connection. Photo by Olivier Mugwiza

From noise to meaning: The quiet evolution of modern marketing 

Thursday, January 29, 2026
Customer service desk staff help MTN Rwanda customers at the headquarters in Kigali. Courtesy
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Building trust through customer experience

Wednesday, January 28, 2026