poor-service-delivery

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Search Results for "poor-service-delivery" (805 articles)
Yves Kayihura, Head of Retail Banking at I&M Bank, addresses the bank's agents during a training on the new payment systems. Photos by Craish Bahizi
Featured

Customers to access enhanced financial services as I&M Bank upskills Karame Twaje agents

Wednesday, July 08, 2026
Rwanda Environment Management Authority (REMA) Director General Juliet Kabera addresses members of the Senate Committee on Foreign Affairs, National Unity and Security on Tuesday, June 30. Courtesy
Editorial

Planned housing is no longer optional

Thursday, July 02, 2026
Ecofleet's buses that operate in public transport in Kigali. Courtesy
Editorial

Kigali’s bus reforms face their real test

Monday, June 29, 2026
Members of the Parliament during the session on Monday, May 18. Photo by Craish BAHIZI
Rwanda

MPs demand action as financial management gaps persist

Tuesday, May 19, 2026
Minister Habimana and other officials visit a pineapple farm near Lake Mugesera on May 16. Photo by Emmanuel Nkangura
Infrastructure

Minister Habimana urges Ngoma residents to protect public infrastructure

Monday, May 18, 2026
The Rwanda Utilities Regulatory Authority ordered CanalBox to compensate affected customers following recent network disruptions. Courtesy
Editorial

CanalBox case a wake-up call for service providers

Wednesday, April 29, 2026
Workers in a production process at Safintra Rwanda Ltd, a roofing materials manufacturer, at the Kigali Special Economic Zone in Kigali. Photo by Craish Bahizi.
Health

Govt prioritises workplace wellness to boost output

Wednesday, April 29, 2026
A household consuming between zero and five cubic metres pays Rwf323 per meter with VAT excluded, while one consuming between five and 20 cubic metres pays Rwf340 per metre.
Featured

What drives your water bill? Inside RURA’s tariff system, consumer protection

Monday, April 20, 2026
Clients at Biryogo Car Free Zone in Kigali. Photo by Craish BAHIZI

A growing service economy held back by silence and weak accountability

Monday, April 20, 2026
A plenary sitting of the Chamber of Deputies during the presentation of a report by the Committee on Governance and Gender Equality. Courtesy.
Politics

Ministries given three months to act on Ombudsman findings

Wednesday, April 15, 2026
According to the Rwanda Utilities Regulatory Authority (RURA), the maximum retail price of gasoline (petrol) has risen from Rwf1,989 per litre to Rwf2,303 per litre. Sam Ngenda
Rwanda

Transport fares revised with new fuel prices

Friday, April 03, 2026
Patients wait for medical services at Masaka Hospital in Kigali. Photo by Craish BAHZI

What people feel when services fail

Thursday, April 02, 2026