poor-service-delivery

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Search Results for "poor-service-delivery" (774 articles)
Transparency International Rwanda’s latest index shows a 5% drop in public perception of corruption, highlighting bribery trends, vulnerable institutions, and the impact on service delivery. Courtesy
Rwanda

Public perception of corruption declines 5% - report

Wednesday, December 03, 2025
The New Times
Infrastructure

How Kigali's new public transport model will work

Sunday, November 30, 2025
Residents gather every Tuesday to discuss challenges, propose solutions, and monitor progress on public programs. Courtesy

Decentralization deepens citizen voice through community assemblies

Monday, November 24, 2025
Participants pose for a group photo at Zipline Centre in Muhanga District. Courtesy
Featured

A dive into Rwanda’s drone-powered vaccine distribution system

Wednesday, November 19, 2025
The Minister of Infrastructure, Jimmy Gasore, addresses Members of Parliament on the National Urbanisation Policy on Tuesday, November 11. Photo by Craish BAHIZI
Infrastructure

Secondary, satellite cities to get dedicated management offices

Wednesday, November 12, 2025
The government is seeking at least $300 million country’s internet coverage gap. Photo by Craish Bahizi
Technology

Rwanda needs Rwf430bn to scale internet coverage, says ICT minister

Wednesday, November 05, 2025
Following the completion of a water supply project by Water For People, students are now accessing clean water. Courtesy
Health

‘Everyone Forever’: The clean water project keeping girls in school, boosting health

Tuesday, October 21, 2025
Minister Marie-Solange Kayisire addresses residents during the launch of the Citizen Participation in Planning and Budgeting for the 2026-27 fiscal year in Nyamagabe District on Tuesday, October 14. Courtesy
Economy

Active citizen participation key to Rwanda’s economic goals – Minister Kayisire

Wednesday, October 15, 2025
A mechanic works at Car Zone Express garage in Kigali. Photos by Craish BAHIZI
Business

The hidden hustle behind Rwanda’s auto parts market

Monday, October 13, 2025
A waiter serves a customer at a hotel in Kigali. Sam Ngendahimana
Business

From banners to reality: What will it take to fix poor customer service?

Friday, October 10, 2025
Participants during the four-day “Chapter-to-Chapter Learning” exchange program hosted by TI-Rwanda from August 25–28. Courtesy
Rwanda

African anti-corruption campaigners hail Rwanda's zero-tolerance policy

Thursday, August 28, 2025
Château Le Marara Hotel that was recently closed in Karongi, due to not complying with the minimum standards. Courtesy
Editorial

Hospitality operations without licence? No!

Friday, August 22, 2025