Complaint-Handling

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Search Results for "Complaint-Handling" (33 articles)
A waiter serves a customer at a hotel in Kigali.

When ‘sorry’ is not enough

Monday, January 05, 2026
The New Times
Law

Should adultery, concubinage, and marital desertion be criminal offenses?

Thursday, May 15, 2025
A moto taxi user pays the transport fee via Mobile money in Kigali.
Technology

What should be done to address disruptions in cashless payments?

Thursday, January 30, 2025
AS Kigali defender Jean Bosco Akayezu talks to referee Aline Umutoni during the game against Rayon Sports at Kigali Pele Stadium on Saturday, December 9. Photo by Julius Ntare, Igihe
Football

Upholding fair play! A closer look at referee Umutoni and FERWAFA's decision

Saturday, December 16, 2023
The New Times
Rwanda

PCR test delay complaints mount against RBC

Friday, December 24, 2021
The New Times

Mental healthcare: Five things that need to be done to fix gaps

Wednesday, August 25, 2021
Richard Barigira Gotzen the booku2019s author. / Courtesy photos

New book to address customer dissatisfaction in Rwandan hotels

Tuesday, July 13, 2021
The New Times
Featured

FEATURED: Reimagining the Rwandan tourism and hospitality industry

Friday, March 05, 2021
The New Times

Police to investigate glitches in its movement clearance system

Wednesday, January 20, 2021
Executive Director of Legal Aid Works, Andrew Kananga, and Rwanda Media Commission boss, Cleophas Barore, sign the agreement in Kigali on 25 June 2020.

Journalists in Rwanda to get free legal services

Thursday, June 25, 2020
The New Times
Rwanda

How AMIR has fostered consumer protection practices amidst Covid-19

Wednesday, June 17, 2020
A Kenyan family has filed a lawsuit in Chicago against American aviation giant Boeing over a March 10 Ethiopian Airlines crash that killed 157 people. Net.
Business

Kenyan family files lawsuit against Boeing over Ethiopian Airlines crash

Tuesday, April 16, 2019