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Guests are served at the front desk of a hotel in Kigali. (Net photo)

Expectation vs. experience: The real gap in customer service

Tuesday, December 02, 2025
Governor of the National Bank of Rwanda (BNR) Soraya Hakuziyaremye (centre) announced, during a joint session of both chambers of Parliament on Monday, December 1, that the country’s digital currency trial is set to begin next year. Looking on are Mussa Fazil Harerimana, Deputy Speaker of the Chamber of Deputies (left) and Thierry Kalisa, Chief Economist at the Central Bank. Photo: Courtesy.
Economy

Digital currency trial set for next year, says central bank governor

Tuesday, December 02, 2025
The New Times
Health

Rwanda’s aging HIV population needs special attention - experts

Monday, December 01, 2025
City of Kigali employees pose infront of the new house built for the vulnerable resident. Courtesy.
Housing

City of Kigali employees build house for vulnerable resident

Sunday, November 30, 2025
The New Times
Security

Central African Republic armed forces enrol over 500 new soldiers trained by RDF

Saturday, November 29, 2025
Agaciro Development Fund mobilised its leadership, staff, partners, and residents of Muhima Sector for a tree-planting exercise on Friday, November 28. All photos by Craish Bahizi.
Featured

Agaciro Development Fund champions environmental conservation through tree-planting

Saturday, November 29, 2025
The New Times
Security

President Chapo visits Rwandan forces in Cabo Delgado

Saturday, November 29, 2025
The New Times
Security

Rwandan army chief visits troops in Central African Republic

Saturday, November 29, 2025
Girumugisha could miss Al Hilal's clash against St Eloi Lupopo on Sunday after CAF handed him a three-match suspension due to unsportmanlike conduct.Photo by IGIHE
Football

Al Hilal appeal against Girumugisha’s suspension

Friday, November 28, 2025
The New Times
Health

Inside Masaka’s evolution into Kigali’s emerging medical hub

Friday, November 28, 2025
A teacher interacts with students during an exercise at Groupe Scolaire Institute Filippo Smaldone in Nyamirambo, Kigali, in March 2025. Photo by Willy Mucyo

Helping schools and teachers support boys’ mental health as first responders

Thursday, November 27, 2025
Street children in Nyabugogo, a suburb of Kigali. Rwanda is expanding support for vulnerable children by providing shelter, education, and counselling services to help them return to a safe family. File photo
Rwanda

How vulnerable children are reintegrated into families

Thursday, November 27, 2025