Frontline-leadership

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Search Results for "Frontline-leadership" (141 articles)
A waiter attends to a client at Portofino Hotel in Kigali. Photo by Sam Ngendahimana.

Service is everyone’s job: From the gate to the boardroom

Wednesday, October 22, 2025
Election volunteers during the election of district council members at the City of Kigali Headquarters on September 16, 2024. Courtesy

Decentralization in Rwanda: 25 years of meaningful citizen participation

Thursday, October 16, 2025
Medics attend to the patients at Girubuzima health post in Burera. File

Before we serve, we must care: A culture check for Rwanda’s service industry

Sunday, October 12, 2025
Bank staff and customers pose for a photo at the launch of Customer Service Week.
Featured

Bank of Africa - Rwanda 'walks the talk' during Customer Service Week

Friday, October 10, 2025
Use AI to automate admin but keep trust human.

Automate admin, not trust

Monday, September 15, 2025
The New Times

Bridging gap between cybersecurity policy and practice in financial institutions

Friday, August 08, 2025
Imitari operated with purely cultural intentions.
Society

How traditional troupes in exile backed the liberation struggle

Wednesday, July 09, 2025
Straton Musoni, one of the co-founders and former vice president of the FDLR terrorist group, during the interview with The New Times. Photo by Willy Mucyo
Africa

Ex-FDLR leader: DR Congo’s support for Genocidal militia still the biggest threat to peace

Monday, April 07, 2025
Wellars Gasamagera (C), Secretary General of the RPF-Inkoyanyi speaks during a meeting with Rwandan political parties in Kigali on Tuesday, February 25. Courtesy
Africa

DR Congo must cut ties with FDLR, abandon plan to attack Rwanda – RPF leader

Wednesday, February 26, 2025
Close to 300 mercenaries being screened at the Rwanda-DR Congo border in Rubavu after they were captured in combat by M23 fighters in eastern DR Congo. They were facilitated to return to their home in Europe through Kigali International Airport.
Africa

DR Congo crisis: Russia condemns Western silence on captured European mercenaries

Thursday, February 20, 2025
M23 rebels spokesperson Lt. Col. Willy Ngoma (center) and fighters celebrate after entering Goma City in eastern DR Congo on Tuesday, January 28. Courtesy

DR Congo: The mirage of freedom will not be solved by external forces but by Congolese themselves

Tuesday, February 11, 2025
The joint EAC-SADC summit of February 8, 2025 was the latest regional attempt to address the security situation in eastern DR Congo. Courtesy
Africa

A closer look at past efforts to pacify DR Congo

Monday, February 10, 2025