Customer-service

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Search Results for "Customer-service" (2605 articles)
RwandAir has been recognised as the Best Cabin Service in Africa at the 2026 APEX Best Award. Courtesy
Aviation

RwandAir named Best Cabin Service in Africa

Friday, June 12, 2026
The Virtual Assets Law recognises the issuance and trading of reserve-backed stablecoins and lists the clearing and settlement of virtual asset transactions as a licensable service. Courtesy

Why Rwanda’s crypto law matters more for payments than crypto

Friday, June 12, 2026
The government is tightening its tax oversight of the digital economy through new VAT collection rules that target foreign digital service providers
Technology

How new tax rules affect digital platforms

Thursday, June 11, 2026
Shareholders pose for a photo at the launch of CHIC Finance PLC in Kigali. Photos by Kellya Keza
Featured

CHIC expands beyond real estate with new finance arm to unlock SME lending

Wednesday, June 10, 2026
EVP CHARGER currently operates about 95 electric motorcycle superfast direct charging stations and nearly 20 superfast charging stations for electric cars.
Featured

How EVP Charger is powering Rwanda’s EV transition

Tuesday, June 09, 2026
An arranged dining table awaits guests at a hotel restaurant, in Kigali. Photo by Sam Ngendahimana.

Your bad day shouldn't become your customer's problem

Tuesday, June 09, 2026
KASHA Chief Executive Officer Joanna Bichsel (c) poses for a photo with two staff during the celebration on the 10th anniversary in Kigali.
Featured

Kasha at 10: How one mother's idea became a disruptive Pan-African HealthTech company

Monday, June 08, 2026
Passengers at Nyabugogo taxi park. Photo by Craish Bahizi
Rwanda

'Don’t you remember me?': The gaslighting trick scammers use

Monday, June 08, 2026
KOKO Networks Kenya, which had been providing financial support to the Rwandan operation, entered insolvency administration in late 2025. File
Business

Bioethanol company KOKO seeks new investors to sustain operations

Friday, June 05, 2026
Bank officials and customers officially open Equity Bank Rwanda's Nyamirambo branch.
Featured

Equity Bank’s new Nyamirambo branch widens access to finance as lender expands

Thursday, June 04, 2026
Century Park Hotel and Residences is among four hospitality establishments ordered by RDB to temporary close on Thursday, June 4. Courtesy
Tourism

RDB closes four hotels over standards concerns 

Thursday, June 04, 2026
Clients take a breakfast at a hotel in Kigali. The purpose of feedback is not validation. It is learning. Sam Ngendahimana

Are you collecting feedback or just collecting compliments?

Tuesday, June 02, 2026