customer-experience

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Search Results for "customer-experience" (1261 articles)
The New Times
Featured

Bralirwa’s iconic ‘Under the Crown’ campaign returns with bigger prizes

Tuesday, November 19, 2024
Striker Innocent Nshuti scored the match winner as Rwanda came from behind to beat Nigeria 2-1 in Uyo on Monday, November 18-courtesy
Football

AFCON 2025 Q: Amavubi fall short despite stunning comeback against Nigeria

Monday, November 18, 2024
Emmanuel Ntaganda, the Chairperson of the Board of Directors at Bank of Africa, hands over the position to the newly appointed Chairperson, Betty Sayinzoga. in Kigali on November 15 Photo. Courtesy
Featured

Betty Sayinzoga appointed Chairperson of Board of Directors Bank of Africa-Rwanda

Friday, November 15, 2024
Thales Teixeira, a former professor at Harvard Business School, explains that decoupling involves analyzing the customer value chain.

Innovation through decoupling and Africa’s place

Tuesday, November 12, 2024
Yvonne Nshuti, a network performance supervisor at MTN, shared her thoughts on the telecommunications industry, emphasising its role in connecting people globally and enhancing lives in various sectors, including health, agriculture, and education.
Featured

Meet the faces behind MTN Rwanda's expansion, modernisation

Monday, November 11, 2024
Benjamin Mutimura, the CEO of I&M Bank delivers his remarks during the launch of the 'Karame' campaign on November 8. Photo Courtesy
Featured

I&M Bank Rwanda launches 'Karame' campaign with 24-hour retail loan response

Monday, November 11, 2024
MTN Rwanda and Ericsson staff present a certificate of appreciation to the Mayor of the City of Kigali, Samuel Dusengiyumva, marking the completion of the Kigali network modernization project. (Courtesy)
Rwanda

Ericsson, MTN Rwanda complete network modernisation and expansion in Kigali

Thursday, November 07, 2024
The New Times
Featured

FEATURED: BK Capital wins Euromoney Award for 2024 Best Securities House in Rwanda

Saturday, November 02, 2024
Angel Uwatenge, the founder and CEO of Bahage Foods Ltd, during the interview with The New Times. Photo by Willy Mucyo.
Women

Women in Business: How Angel Uwantege took a leap of faith to launch her horticulture export business

Friday, November 01, 2024
Ecobank Rwanda Plc officials pose with customers during the official introduction of the Visa Infinite Card on Thursday, October 17. Photos by Craish Bahizi
Featured

FEATURED: Ecobank Rwanda launches Visa Infinite Card offering premium privileges, exclusive benefits

Friday, October 18, 2024
A panel at the Future of Financial Services Summit in London discuss the future of artificial intelligence in financial markets.

The promise of artificial intelligence in African financial services

Tuesday, October 15, 2024
The rewarding initiative aimed to recognise and appreciate our dedicated customers and merchants who made payments via MoMoPay. Courtesy
Featured

PRESS RELEASE: Mobile Money Rwanda celebrates Customer Service Week, announces BivaMoMotima grand prize winners

Monday, October 14, 2024