customer-experience

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Search Results for "customer-experience" (1261 articles)
Carine Umutoni, the Managing Director of Ecobank Rwanda Plc, and Jonathan Everett Shafer, Managing Director of Fortis Green Housing, exchange copies during the signing ceremony in Kigali on Friday, August 15. Photos by Elvis Ndateba Mico
Featured

Ecobank and Fortis Green Housing partner to make homeownership easier

Tuesday, August 18, 2026
The milestone celebrates Simba’s 18-year journey of growth, quality, affordability and convenience.
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Simba Supermarket marks 18 years of growth, quality and customer trust

Thursday, August 13, 2026
MoFaya, a new digital loan and savings solution was launched by MoMo Rwanda in partnership with BPR Bank Rwanda Plc on August 1.
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MoMo Rwanda, BPR Bank launch MoFaya for easier access to loans up to Rwf2m

Tuesday, August 04, 2026
Nyabugogo Branch aims to enhance customer experience and meet growing demand for banking services.
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I&M Bank expands Nyabugogo Branch to meet growing demand, speed up customer service

Monday, August 03, 2026
Clients collect remittances through Western Union at BPR Rwanda's Nyabugogo branch.
Economy

Experts outline path to cheaper diaspora remittances after MPs push for reforms

Saturday, August 01, 2026
Somdev Sen, MTN Rwanda's Chief Consumer and Digital Officer, addresses journalists as Chief Technology Officer Elijah Iragaba looks on during a media briefing in Kigali on Thursday, July 30. Photos by Craish Bahizi.
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MTN Rwanda’s network upgrade with VoLTE to boost call quality, digital connectivity

Thursday, July 30, 2026
A technician installs a solar panel on the roof of a home in Muhanga District. The government aims to encourage more households to adopt solar energy and allow surplus electricity generated by rooftop solar systems. File
Energy

Inside plan to buy solar power from households

Thursday, July 30, 2026
Transact and Win Campaign - team pose for a photo with a winner during the awarding ceremony. Courtesy
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How Pindo, I&M Bank introduced Rwanda's first Kinyarwanda Voice AI Banking Agent

Tuesday, July 28, 2026
Waiter serves a customer in hotel in Kigali. Photo by Sam Ngendahimana

If you don't trust your employees, why should your customers?

Monday, July 27, 2026
NCBA Bank Group officials and participants during the launch of two new digital platforms on Thursday, July 23. Photos by Kellya Keza
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NCBA unveils new digital platforms for faster, more secure banking

Friday, July 24, 2026
Somdev Sen said that Tunga Taci initiative targets entry-level smartphones across different brands and is available through more than 200 outlets countrywide.
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MTN’s smartphone financing unlocks digital and business opportunities

Thursday, July 23, 2026
An AI image illustrating a person checking her emails.

You heard me. But did you listen?

Tuesday, July 21, 2026