Customer-experience

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Search Results for "Customer-experience" (1256 articles)
Somdev Sen, MTN Rwanda's Chief Consumer and Digital Officer, addresses journalists as Chief Technology Officer Elijah Iragaba looks on during a media briefing in Kigali on Thursday, July 30. Photos by Craish Bahizi.
Featured

MTN Rwanda’s network upgrade with VoLTE to boost call quality, digital connectivity

Thursday, July 30, 2026
A technician installs a solar panel on the roof of a home in Muhanga District. The government aims to encourage more households to adopt solar energy and allow surplus electricity generated by rooftop solar systems. File
Energy

Inside plan to buy solar power from households

Thursday, July 30, 2026
Transact and Win Campaign - team pose for a photo with a winner during the awarding ceremony. Courtesy
Featured

How Pindo, I&M Bank introduced Rwanda's first Kinyarwanda Voice AI Banking Agent

Tuesday, July 28, 2026
Waiter serves a customer in hotel in Kigali. Photo by Sam Ngendahimana

If you don't trust your employees, why should your customers?

Monday, July 27, 2026
NCBA Bank Group officials and participants during the launch of two new digital platforms on Thursday, July 23. Photos by Kellya Keza
Featured

NCBA unveils new digital platforms for faster, more secure banking

Friday, July 24, 2026
Somdev Sen said that Tunga Taci initiative targets entry-level smartphones across different brands and is available through more than 200 outlets countrywide.
Featured

MTN’s smartphone financing unlocks digital and business opportunities

Thursday, July 23, 2026
An AI image illustrating a person checking her emails.

You heard me. But did you listen?

Tuesday, July 21, 2026
Kuku Yacu chicken products on display at Sawa City in Kigali (courtesy photo).
Featured

Sawa City shoppers access Kuku Yacu chicken through SPAR partnership

Friday, July 17, 2026
Customers at Bank of Kigali main branch. Starting on July 14, customers can now transfer up to Rwf10 million per transaction between bank accounts and mobile wallets. File
Editorial

eKash is a welcome step towards seamless regional payments

Thursday, July 16, 2026
Customers rarely become ambassadors because everything was ordinary. They become ambassadors because someone made them feel extraordinary. Photo by SAM NGENDA

The best marketing doesn't feel like marketing

Wednesday, July 15, 2026
Customers at Bank of Kigali main branch. Starting on July 14, customers can now transfer up to Rwf10 million per transaction between bank accounts and mobile wallets. File
Rwanda

eKash harmonises Rwanda's bank, mobile payments

Tuesday, July 14, 2026
The week-long training, ran from July 6 through 11, 2026.
Featured

Zaria Court Hotel invests in hospitality training to elevate guest experience

Monday, July 13, 2026