Customer-engagement

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Search Results for "Customer-engagement" (220 articles)
A common misconception is that AI is primarily a technological issue.

AI is easy to buy, hard to lead

Wednesday, May 20, 2026
The campaign rewards customers for using its digital platforms, including mobile banking, internet banking and USSD services. Photos by Craish Bahizi
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I&M Bank ramps up digital banking drive with branch activations

Thursday, May 07, 2026
I&M Bank Rwanda staff celebrate the two awards by Rwanda Women in Business Association (RWIBA) for institutional excellence and leadership in advancing gender equity. Courtesy
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I&M Bank Rwanda recognised for advancing gender equity, inclusive growth

Friday, April 03, 2026
Equity Bank's commitment to customer protection and financial stability was demonstrated by its swift provisioning for any potential shortfall, fully immunising its customers and operations without causing market destabilisation or erosion of public trust. Courtesy

How banks are pioneering 'first responders' in coordinated defence against cyber attacks

Wednesday, April 01, 2026
I&M Bank Rwanda Plc and Hanlink Motors officials launch a vehicle financing scheme at Kicukiro on March 27. Photos by Olivier Mugwiza
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Car ownership made easier: new I&M Bank-Hanlink Motors deal cuts initial cost up to 0%

Tuesday, March 31, 2026
Hanlink Motors Rwanda, officially launched its new range of trucks and a modern showroom on March 27. Photos by Olivier Mugwiza
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Hanlink Motors launches new trucks 'to power' Rwanda’s key industries

Wednesday, April 01, 2026
University of Technology and Arts of Byumba Vice Chancellor, Father Gilbert Munana and I&M Bank Rwanda CEO Benjamin Mutimura sign a new partnership on Wednesday March 25. Courtesy
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I&M Bank teams up with UTAB to uplift campus life, students and teacher welfare

Saturday, March 28, 2026
I&M Bank headquarters in Nyarugenge District.
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I&M Bank Rwanda records 24% net profit rise, assets reach Rwf1.1 trillion in 2025

Friday, March 27, 2026
Vivens Uwizeyimana, the founder of Umurava, was among the finalists in Hanga Pitchfest 2023.
Business

How Rwanda’s startups are overcoming barriers to grow

Monday, March 23, 2026
Neil Ni, Chief Strategy Officer of XTransfer, speaks to The New Times during the interview during the third edition of the Inclusive FinTech Forum (IFF) 2026 in Kigali on March 11. Courtesy
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XTransfer targets Africa to fix costly cross-border payments for SMEs

Monday, March 16, 2026
A mother beastfeeds her baby during a campaign. In Rwanda, mothers exclusively breastfeed their infants during their first six months by 82.8 percent. Courtesy

Supporting mothers beyond celebration

Sunday, March 01, 2026
Rwanda Fertilizer Company (RFC) recognized outstanding agrodealers for their strong performance, innovation, and commitment to serving farming communitiesat RFC’s blending facility in the Bugesera Special Economic Zone, on February 27, 2026. Photos by Craish Bahizi
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FEATURED: Rwanda Fertilizer Company rewards top agrodealers driving distribution of customised fertilisers

Sunday, March 01, 2026