Customer-care

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Search Results for "Customer-care" (1485 articles)
MoFaya, a new digital loan and savings solution was launched by MoMo Rwanda in partnership with BPR Bank Rwanda Plc on August 1.
Featured

MoMo Rwanda, BPR Bank launch MoFaya for easier access to loans up to Rwf2m

Tuesday, August 04, 2026
Somdev Sen said that Tunga Taci initiative targets entry-level smartphones across different brands and is available through more than 200 outlets countrywide.
Featured

MTN’s smartphone financing unlocks digital and business opportunities

Thursday, July 23, 2026
Aimé Abizera, CEO, Canal+ Telecom Rwanda speaks at the launch of CanalBox's ultra-fast, unlimited fiber network in Musanze, making it the third district in Rwanda to benefit from the connectivity.
Featured

CanalBox launches fibre internet services in Musanze

Friday, July 17, 2026
Mobile money has changed daily life in Rwanda. You pay the moto, top up electricity, and split bills with friends, all from MTN MoMo, Airtel Money, or through eKash.

How to outsmart mobile money scams

Monday, July 13, 2026
Customer experience, at its heart, is not about technology. It is not about systems. It is not even about service. It is about making another human being feel seen, heard, and understood. Internet

Was anyone listening?

Friday, July 10, 2026
Yves Kayihura, Head of Retail Banking at I&M Bank, addresses the bank's agents during a training on the new payment systems. Photos by Craish Bahizi
Featured

Customers to access enhanced financial services as I&M Bank upskills Karame Twaje agents

Wednesday, July 08, 2026
A waiter attends to a client at a bar-resto in Kigali.

Customer experience isn't a department. It's your business model

Thursday, July 02, 2026
The New Times
Featured

Isoko y’Ubuzima brings clean water, sanitation to over 369,000 Rwandans

Saturday, June 27, 2026
KASHA Chief Executive Officer Joanna Bichsel (c) poses for a photo with two staff during the celebration on the 10th anniversary in Kigali.
Featured

Kasha at 10: How one mother's idea became a disruptive Pan-African HealthTech company

Monday, June 08, 2026
The RDB building will be temporarily closed to allow for planned renovation and upgrade works.
Infrastructure

RDB Building temporarily closed over safety concerns

Monday, May 04, 2026
BPR Rwanda customers at the Nyabugogo Branch.

The chained pen theory of banking trust

Monday, May 04, 2026
Some clients have lunch at a restaurant in Kigali. Sam Ngendahimana

Are you welcoming customers or waiting for them to prove they matter?

Monday, April 20, 2026