ACCOUNTABILITY

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Prof. Simon Gicharu (right) hands over the Mace, one of the instruments of authority, to Prof. Egara Kabaji. Looking on is Dr Innocent Mugisha (left) Chairman , University Governing Body.
Featured

Prof Egara Kabaji inaugurated as Chancellor of Mount Kigali University

Sunday, October 12, 2025
Medics attend to the patients at Girubuzima health post in Burera. File

Before we serve, we must care: A culture check for Rwanda’s service industry

Sunday, October 12, 2025
Representatives of the pioneering entities pose for a group photo at the event on Wednesday, October 8. All photos by Craish Bahizi
Rwanda

Rwanda awards first Gender Equality Certifications to 26 institutions

Friday, October 10, 2025
Marie-Immaculée Ingabire , the former chairperson of Transparency International Rwanda Chapter passed away on Thursday, October 9. Courtesy

Marie-Immaculée Ingabire: The fearless champion of justice

Friday, October 10, 2025
A waiter serves a customer at a hotel in Kigali. Sam Ngendahimana
Business

From banners to reality: What will it take to fix poor customer service?

Friday, October 10, 2025
Representatives of the pioneering entities pose for a group photo with senior officials at the event on Wednesday, October 8. All photos by Craish Bahizi
Rwanda

The New Times awarded Gold Gender Equality Certification by standards body

Thursday, October 09, 2025
Ambassador Urujeni Bakuramutsa, Rwanda's Permanent Representative to the UN office in Geneva.
Crime

Impunity for FDLR crimes, genocide ideology drive DR Congo crisis, says Rwandan envoy

Wednesday, October 08, 2025
Minister of Environment, Bernadette Arakwiye delivers her remarks during the International Organization for Standardization (ISO) Annual Meeting 2025 in Kigali. Craish BAHIZI
Environment

Rwanda unveils biodiversity strategy as ISO launches first global standard to ‘end war against nature’

Wednesday, October 08, 2025
Bank of Kigali staff and customers during the celebaration of Customer Service Week. Sam Ngenda
Editorial

In Rwanda, every week should be customer service week

Wednesday, October 08, 2025
The electronic billing machine (EBM) has helped taxpayers to easily calculate taxes. The exported services include electronic billing systems, financial management platforms, and e-procurement tools.
Editorial

Digital cooperation is a catalyst for modern diplomacy and partnership

Tuesday, October 07, 2025
Now, procurement a field central to government service delivery and business has joined that league with the creation of Institute of Procurement Professionals in Rwanda (IPPR).

Rwanda’s procurement profession steps into new era with watchdog but questions linger

Tuesday, October 07, 2025
Flavia Umulisa, the Second Counsellor at Rwanda's Permanent Mission to the UN, delivers the national statement at the third Committee on Social, Humanitarian, and Cultural Issues during the 80th Session of the United Nations General Assembly.
Rwanda

Rwanda reaffirms commitment to human development, gender equality at UNGA

Monday, October 06, 2025