Customer-experience

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Search Results for "Customer-experience" (1173 articles)
Oscar Kimanuka

How our attitudes can undermine business

Monday, May 21, 2012
Heaven Hotel owners Alissa and Josh Ruxin. The New Times Lydia Hsu.

Celebrating four years of achievements with a bang

Wednesday, May 16, 2012
The New Times

The cry of a beleaguered taxi passenger

Thursday, May 03, 2012
The New Times

PSF propels technical education to greater heights: The better new ways of making technical education count in Rwanda’s economic development

Friday, April 27, 2012
More people in the EAC region are embracing mobile phones . The New Times / File.

Kenya’s mobile phone subscribers up 6 per cent to 28.08m

Monday, April 23, 2012
Companies need to help their employees learn to take time off work instead of using the Internet round the clock to reply to mails and do work-related tasks. Net photo

Smart devices setting up workers for burnout, affecting productivity

Monday, April 16, 2012
Albert Rudatsimburwa

Steadily moving on to the next stage

Sunday, April 08, 2012
A smille always makes customers feel comfortable. Net photo.

Is customer care improving or just getting worse?

Friday, April 06, 2012
A smille always makes customers feel comfortable. Net photo.

Is customer care improving or just getting worse?

Thursday, April 05, 2012
Customer service in local banks has improved. The New Times / File
Letters

Acknowledging exceptional service

Friday, March 30, 2012
Yuriko Koike

The young general’s old tricks

Thursday, March 29, 2012
The Chairman of the Rwanda hotels and restaurants association, Denis Karera, talking to the staff of a Kigali hotel during a recent inspection tour. The New Times / File.

Hoteliers call for more training

Monday, March 26, 2012