customer-experience

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Search Results for "customer-experience" (1145 articles)
More people in the EAC region are embracing mobile phones . The New Times / File.

Kenya’s mobile phone subscribers up 6 per cent to 28.08m

Monday, April 23, 2012
Companies need to help their employees learn to take time off work instead of using the Internet round the clock to reply to mails and do work-related tasks. Net photo

Smart devices setting up workers for burnout, affecting productivity

Monday, April 16, 2012
Albert Rudatsimburwa

Steadily moving on to the next stage

Sunday, April 08, 2012
A smille always makes customers feel comfortable. Net photo.

Is customer care improving or just getting worse?

Friday, April 06, 2012
A smille always makes customers feel comfortable. Net photo.

Is customer care improving or just getting worse?

Thursday, April 05, 2012
Customer service in local banks has improved. The New Times / File
Letters

Acknowledging exceptional service

Friday, March 30, 2012
Yuriko Koike

The young general’s old tricks

Thursday, March 29, 2012
The Chairman of the Rwanda hotels and restaurants association, Denis Karera, talking to the staff of a Kigali hotel during a recent inspection tour. The New Times / File.

Hoteliers call for more training

Monday, March 26, 2012
An MTN staff explaining to a motocyclist about the company services. The New Times / File.
Business

MTN improves in global rankings, tops Africa again

Friday, March 23, 2012
The writer tries out his cooking skills at Mama Uwerau2019s roadside eatery

A night out on the roadside eateries

Saturday, March 10, 2012
The writer tries out his cooking skills at Mama Uwerau2019s roadside eatery

A night out on the roadside eateries

Saturday, March 10, 2012
The New Times

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Friday, March 09, 2012