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The New Times

Charity concert raises funds for Somalia

Monday, February 27, 2012
Sisonke Msimang

Disease Busters Going Bust

Saturday, February 25, 2012
Jeffrey D. Sachs

A World Bank for a New World

Saturday, February 25, 2012
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Burundian peacekeepers get support

Saturday, February 25, 2012
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Peacekeepers should do more to protect themselves

Saturday, February 25, 2012
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Letters

Customer service training should remain a priority

Friday, February 24, 2012
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Unamid chief ready to use force if necessary

Friday, February 24, 2012
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Letters

What you need to do to improve customer service

Friday, February 24, 2012
The New Times

Vital lessons for head teachers from Clark

Thursday, February 23, 2012
Students in a practical physics lesson. Practical-oriented educational training is what creates a hands-on labour force. The New Times / File.

Education for development

Thursday, February 23, 2012
Students in a practical physics lesson. Practical-oriented educational training is what creates a hands-on labour force. The New Times / File.

Education for development

Thursday, February 23, 2012
Waiters attend to guests at a Kigali hotel (which is not a subject of the report). Customer service remains a major challenge. The New Times / File.

Why the customer is not king

Wednesday, February 22, 2012